Sales Lead, Part-Time - Lake Forest

Is this job for you?

• You are a natural host of the party:
  You have an insatiable desire to engage with others and nurture relationships
• You were a born leader:
  You bring others together and strive to build dynamic, engaging, and fun teams
• You make mistakes (we all do!):
  You acknowledge your errors, learn from them, and move forward with your newfound wisdom
• You do not shy away from hard work:
  You know how to be resourceful and are not afraid to get your hands dirty
• You have an inquisitive mind:
  You are comfortable asking the uncomfortable questions and are not satisfied with the status quo
• You spread good vibes:
  You know how to cut loose (while keeping it together) and embrace all our brand values
• You respond to problems with solutions:
  You have an entrepreneurial spirit and thrive in the grey space
• You have a closet Type-A personality:
  You keep a smile on your face and pep in your step while crushing your mental to-do list

• Exude energy that is upbeat and contagious:
  Provide a best-in-class customer service experience, leaving a memorable and lasting impact on our customers through storytelling and authentic engagement
• Know our product inside and out:
  Be the expert in sustainable fashion and set the bar for your team on product knowledge and personal style
• Drive customer acquisition and loyalty:
  Capture customer information by creating and updating profiles during each transaction
• Get to know our customers:
  Set the standard in selling by styling and wardrobing each customer;
  Keep the relationship going through customer outreach and personalized follow up
• Be better together:
  Assist in providing timely and relevant feedback in the absence of Store / Assistant Store Leader and support in coaching in the moment
• Bring ideas to the table:
  Question what can be done better;
  Never settle for anything less than best in class
• Keep the team in the know. Support fluid communication, training, and feedback
• Lead the way:
  Roll up your sleeves and immerse yourself in your division of responsibility ensuring timely follow through and execution of company directives and standards through action, planning, and delegation
• Lean in to support and uphold the 4 key areas of a retail store:
  People, Sales, Visual Merchandising and Operations
• Embrace role ownership and be ready to step in for anyone on the leadership team as needed

• Multiple years of leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred
• Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms
• Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds
• Strong communication skills with the ability to effectively communicate across a multitude of channels
• Demonstrated ability to assist a leadership team with coaching and development
• Proven track record of personal success within a retail business; success is reflected in consistently outpacing individual and team sales and performance goals
• Passionate about contributing to brand with purpose and demonstrating advocacy through business

• Available when we are open for business, including nights, weekends, and holidays
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time

• Health benefits
• 401(K) Plan with company match
• Incentives Program
• Commuter Options/Benefits
• Generous employee discount

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Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family‑run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to build a new American legacy by creating…