Account Relationship Manager - Hybrid, Lake Forest, IL

Work Location Type: Hybrid

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award‑winning culture, the Company had 2024 revenue of $17.2 billion across its two business models.

In the High‑Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,  offers customers access to more than 14 million products, and  offers more than 24 million products. For more information, visit

This position is hourly. The anticipated base pay compensation range for this position is $26.44/hour to $27.88/hour.

• Medical, dental, vision, and life insurance coverage starts on day one of employment.
• Access to up to 50% of your paycheck based on hours worked before payday.
• 18 paid time off (PTO) days annually for full‑time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, parental leave, and other benefits.
• Safety shoes provided (where applicable).

Start date for this position will be 6/8/26. This is a hybrid work schedule.

As an Account Relationship Manager, you will participate in a 4‑week paid training program, where you will learn essential selling skills designed to set you up for success. Upon completion of our training program, you may begin our hybrid work schedule, permitting two remote workdays per week, and you will begin reporting to a District Sales Manager. You will be presented with your own book of business and will be the primary liaison between Grainger and Government customer accounts located throughout the United States.

You will implement the sales process by expanding customer relationships, probing to uncover needs and buying motives, identifying solutions, and looking for ways to add value resulting in profitable sales volume growth and increased share of wallet. Account portfolios are expected to exceed established sales goals within an assigned territory.

• Identify sales opportunities, negotiate to secure business, and sell the value of Grainger.
• Develop strategic account plans.
• Manage appropriate investments of time and resources.
• Review, understand and apply complex information.
• Understand complex customers with multiple decision makers and partners.
• Identify new contacts, develop customer relationships across all departments.
• Communicate our pricing offers, programs and broad offering of products and services.
• Grow market share and achieve financial plans.

• Undergraduate degree or equivalent.
• 3+ years of sales and business or similar work experience.
• Negotiation knowledge.
• Mindset that expresses growth.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. Should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.