Fitness Center Manager

The Fitness Manager is responsible for the daily oversight of fitness operations, staff supervision, and member experience within the fitness center. This role ensures a safe, welcoming, and well-maintained environment while supporting high-quality fitness programming and customer service.

• Supervise and support fitness front desk staff, personal trainers, and instructors as assigned
• Ensure a positive, professional experience for all members and guests
• Monitor fitness floor operations, including equipment use and member safety
• Enforce facility policies, procedures, and safety standards
• Assist with staff scheduling, training, and performance feedback
• Respond to member concerns, incidents, and emergencies appropriately
• Maintain cleanliness and organization of fitness areas and equipment
• Support fitness programs, special events, and promotions as needed
• Complete administrative duties such as reports, attendance tracking, and incident documentation

• Must be available to work evenings and weekends
• Must demonstrate professionalism, reliability, and a team-oriented attitude

• High School Diploma required
• College degree in Exercise Science, Kinesiology, Recreation, or related field preferred
• Previous experience in a fitness center, recreation facility, or customer service environment preferred
• Supervisory or leadership experience strongly preferred
• Strong communication, organization, and customer service skills
• Ability to multitask in a fast-paced, member-focused environment
• CPR/AED/First Aid Certification required (or ability to obtain upon hire)
• Ability to lift and move up to 50 pounds
• Ability to stand, walk, and actively monitor fitness areas for extended periods