Team Building Supervisor

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As the Grand Experiences Supervisor at the Grand Geneva Resort & Spa, you’ll serve as a liaison between the Grand Experiences Manager and the Activities Representative & Coordinator, Concierge, and Geneva Club Teams by observing and stepping in when necessary to provide consistently high-quality experiences to our guests.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award‑winning, all‑seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition.

We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

• Oversee and ensure the quality of programming.
• Developing new programming and the implementation of such.
• Assisting the Grand Experiences Manager in maintaining the daily responsibilities sheets and weekly schedules, to include Geneva Club Administrative duties.
• Assist in purchasing through Birchstreet.
• Reserving, billing, creating and modifying classes in SMS Host.
• Supervise Coordinators to insure daily tasks are completed.
• Supervise Activities Representatives to insure daily tasks are completed.
• Ensure all food and beverage standards are being followed.
• Act as Liaison between Culinary staff and Geneva Club Butlers.
• Be aware of scheduling needs and make adjustments as needed on a daily basis.
• Special projects as assigned.

• Two- or Four-year college degree preferred.
• High school diploma or equivalent required.
• Previous experiences in event planning, catering or recreation preferred.
• Previous Supervisory Experience preferred.
• High energy and positive attitude.
• Strong organizational skills.
• Highly creative, self-starter.
• Able to work a varied schedule to include nights, weekends and holidays.
• Able to stand for long periods of time.
• Excellent communication skills, both written and oral.
• Ability to make decisions and work independently.
• Able to fully develop and implement plans from beginning to end.
• Highly detail-oriented.
• Ability to recognize and adjust to varying business needs.
• Excellent follow-through and focus.
• Flexible and highly adaptable.

• A free, well-balanced meal every shift.
• Discounted gym membership.
• Room discounts at Marcus Hotels & Resorts.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• “Two for one” movie theater coupons at Marcus Theatres.
• Ability to grow your career and transfer from one property to another.
• Early wage access.
• Paid time off.
• Medical, dental, and vision insurance (offered after 30 days of employment), company‑paid life insurance, employee assistance program offer, and 401k with employer match.
• And more!

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.

-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note:

This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.