Team Building Supervisor

Description

If you're eager to showcase your talents at a prestigious, full‑service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As the Grand Experiences Supervisor at the Grand Geneva Resort & Spa, you’ll serve as a liaison between the Grand Experiences Manager and the Activities Representative & Coordinator, Concierge, and Geneva Club Teams by observing and stepping in when necessary to provide consistently high‑quality experiences to our guests.

Grand Geneva in Lake Geneva is a 1,300‑acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award‑winning, all‑seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and nine unique food and beverage outlets. Our name in the area means home, family and tradition.

We have a strong sense of tradition, and we’re looking to create a strong, bright future – a future that includes you.

• Oversee and ensure the quality of programming.
• Develop new programming and implement it.
• Assist the Grand Experiences Manager in maintaining daily responsibilities sheets and weekly schedules, including Geneva Club administrative duties.
• Assist in purchasing through Birchstreet.
• Reserve, bill, create and modify classes in SMS Host.
• Supervise coordinators to ensure daily tasks are completed.
• Supervise activities representatives to ensure daily tasks are completed.
• Ensure all food and beverage standards are being followed.
• Act as liaison between culinary staff and Geneva Club butlers.
• Be aware of scheduling needs and make adjustments daily as needed.
• Execute special projects as assigned.

• Two‑or four‑year college degree preferred.
• High school diploma or equivalent required.
• Previous experience in event planning, catering or recreation preferred.
• Previous supervisory experience preferred.
• High energy and positive attitude.
• Strong organizational skills.
• Highly creative, self‑starter.
• Able to work a varied schedule, including nights, weekends and holidays.
• Able to stand for long periods of time.
• Excellent communication skills, both written and oral.
• Ability to make decisions and work independently.
• Multi‑tasker.
• Ability to fully develop and implement plans from beginning to end.
• Highly detail‑oriented.
• Ability to recognize and adjust to varying business needs.
• Excellent follow‑through and focus.
• Flexible and highly adaptable.

• A free, well‑balanced meal every shift.
• Discounted gym membership.
• Room discounts at Marcus Hotels & Resorts.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• “Two for one” movie‑theater coupons at Marcus Theatres.
• Ability to grow your career and transfer between properties.
• Early wage access.
• Paid time off.
• Flexible scheduling.
• Medical, dental, and vision insurance (offered after 30 days of employment), company‑paid life insurance, employee assistance program, and 401(k) with employer match.
• And more!

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60‑year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.

-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note:

This document describes the general nature and level of work required of people in the job. It is not intended to be an all‑encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.