Security Officer 3rd Shift

Description

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a 3rd Shift Safety Officer at the Grand Geneva Resort & Spa, you play an integral part in ensuring the hotel guests, associates, and hotel property are maintained in a safe and secure environment.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award‑winning, all‑seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and nine unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.

• Maintain safety for guests and associates while protecting property through continuous foot and vehicle patrols of the 1,300‑acre campus including the restaurants, lobby area, associate entrance, banquet areas, guest floors, service and parking areas.
• Respond to emergency incidents and security requests.
• Operate a dispatch centre, handling key control, fire alarm and CCTV monitoring, and dispatching routine and emergency calls.
• Write professional case reports on incidents.
• Collect all package passes and parcels taken from the hotel.
• Perform proactive security, safety, and loss prevention practices.
• Investigate situations and conditions.
• Perform other duties as assigned.

• Prior experience in security, military, or EMS preferred. Knowledge of security and law‑enforcement practices is a plus.
• College education preferred.
• Knowledge of local laws and ordinances.
• Exceptional people skills, customer‑service mentality and strong writing & logical thinking abilities.
• Ability to build and maintain positive relationships with colleagues and the public.
• Ability to stand, walk, sit, and use hands for extended periods.
• Flexibility to work various shifts, including overnight, weekends and holidays.
• Must be computer literate.

• A free, well‑balanced meal every shift.
• Discounted gym membership.
• Room discounts at Marcus Hotels & Resorts.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• “Two for one” movie‑theatre coupons at Marcus Theatres.
• Ability to grow your career and transfer from one property to another.
• Early wage access.
• Paid time off.
• Flexible scheduling.
• Medical, dental and vision insurance (offered after 30 days of employment), company‑paid life insurance, employee assistance programme, and 401(k) with employer match.
• And more!

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60‑year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.–based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note:

This document describes the general nature and level of work required of people in the job. It is not intended to be an all‑encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.