Team Building Supervisor
Listed on 2026-03-01
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Hospitality / Hotel / Catering
Event Manager / Planner, Hotel Management
Description
If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As the Grand Experiences Supervisor at the Grand Geneva Resort & Spa, you'll serve as a liaison between the Grand Experiences Manager and the Activities Representative & Coordinator, Concierge, and Geneva Club Teams by observing and stepping in when necessary to provide consistently high-quality experiences to our guests.
Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition.
We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.
What will you be doing?
* Oversee and ensure the quality of programming.
* Developing new programming and the implementation of such.
* Assisting the Grand Experiences Manager in maintaining the daily responsibilities sheets and weekly schedules, to include Geneva Club Administrative duties.
* Assist in purchasing through Birchstreet.
* Reserving, billing, creating and modifying classes in SMS Host.
* Supervise Coordinators to insure daily tasks are completed.
* Supervise Activities Representatives to insure daily tasks are completed.
* Ensure all food and beverage standards are being followed
* Act as Liaison between Culinary staff and Geneva Club Butlers.
* Be aware of scheduling needs and make adjustments as needed on a daily basis.
* Special projects as assigned
What do you bring to the role?
* Two- or Four-year college degree preferred
* High school diploma or equivalent required.
* Previous experiences in event planning, catering or recreation preferred.
* Previous Supervisory Experience preferred.
* High energy and positive attitude.
* Strong organizational skills.
* Highly creative, self-starter.
* Able to work a varied schedule to include nights, weekends and holidays.
* Able to stand for long periods of time.
* Excellent communication skills, both written and oral.
* Ability to make decisions and work independently.
* Multi-tasker.
* Able to fully develop and implement plans from beginning to end.
* Highly detail-oriented.
* Ability to recognize and adjust to varying business needs.
* Excellent follow-through and focus.
* Flexible and highly adaptable.
What's in it for you?
* A free, well-balanced meal every shift
* Discounted gym membership
* Room discounts at Marcus Hotels & Resorts
* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
* Free parking
* "Two for one" movie theater coupons at Marcus Theatres
* Ability to grow your career and transfer from one property to another
* Early wage access
* Paid time off
* Flexible scheduling
* Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
* And more!
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.
-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note:
This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Grand Geneva Resort & Spa is an equal opportunity employer.
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