IT Infrastructure Engineer

Brunk Industries, Inc., a globally recognized company specializing in high precision metal components for the Medical Device Industry as well as other high-tech applications, is currently seeking a IT Infrastructure Engineer. If you are motivated by new opportunities and business growth, seek a stimulating and rewarding career, we invite you to join our diverse team of talented professionals. Brunk offers a competitive salary, a wide range of attractive benefits, a flexible work environment and a culture built on innovation and excellence.

To provide Level 3 Help Desk Support & Network Administrator. Assist Users in all aspects of computer usage. Responsible for assisting other IT members in various aspects of job performance. Responsible for making recommendations regarding procedures to solve complex problems involving computer equipment, operating systems, printer support, etc. Recommend appropriate network addressing systems, appropriate layouts for various network configurations, and appropriate connection devices.

• Create tickets for all email/phone calls that come in outside of the ticketing application. Maintain SLA’s for all issues.
• Manage all servers, including email, domain, telephony, print and backup servers and their operating systems, including both hardware and software. Monitor and identify server capacity and performance issues.
• Support network hardware and equipment for LANs, WANs and wireless networks, including servers, routers, hubs, switches, Sonicwalls, Fortigates, UPSs and other hardware. Provide recommendations for near and long-term capacity needs.
• Monitor, test and report on network performance; troubleshooting areas as needed.
• Create and maintain documentation of network configuration, mapping, processes and service records.
• Assist with installation, configuration, maintenance and troubleshooting of end user hardware, software and peripheral.
• Ensure network connectivity of all servers, workstations, telephony equipment, fax machines and other network appliances.
• Support remote user connectivity, including business partner companies.
• Maintain procedures for network security, administration, usage and business recovery.
• Work to maintain strict compliance to NIST Cybersecurity standards.
• Recommend, schedule and perform software and hardware upgrades, improvement and purchases.
• Support VoIP infrastructure and its associated software, including call management systems, voicemail.
• Support for Hyper V.
• Administer and maintain active directory accounts, permissions and access rights.
• Support and maintaining web servers and associated operating systems.
• Special projects and duties as assigned.
• Must maintain flexible availability on off-shifts and week-ends to provide critical support as needed.
• This position may require up to 25% travel to Brunk Industries Satellite locations based on business needs.

• Firewalls, Switch and Router Configuration.
• Virtualization Software (VMware Virtual Box and Microsoft Virtual PC., Hyper V).
• Ability to configure software and hardware for P.C..
• Proficient in troubleshooting software and hardware related issues.
• Complete understanding of antivirus malware and spyware deployment tools.
• Understanding of how to apply and deploy Active Directory DNS and other network services.
• Deploying and maintaining Operating Systems.
• Able to provide technical support to users on various technological levels.
• Experience using Wireshark, Nmap, SQL, Powershell, Bash, Git, Python.
• Configuring (LAN WLAN and WAN) networks, Brunk Exchange Administrator.

• Degree or certificate in Computer Networking Systems.
• Bachelor’s degree in a computer related field.

Please complete an application or submit your resume, including salary history.
Brunk Industries, Inc. Attn:
Human Resources, 1225 Sage Street, Lake Geneva, WI 53147
Fax:  EOE