Eligibility Technician

Mohave County Public Health-Nutrition & Health Division is looking to fill an Eligibility Technician position.

The Nutrition and Health Promotion Division administers a variety of grant-funded nutrition and health education programs including WIC, Tobacco Cessation, AZ Health Zone, and Overdose Data to Action.

Congress established the Special Supplemental Food Program for Women, Infants, and Children (later known as WIC) as a 2-year pilot program in 1972.

We are located at 2001 College Drive, Lake Havasu City, AZ.

Our Vision

The Mohave County Department of Public Health's mission is to promote, protect, and improve the health of our communities. Healthy People in Healthy Communities.

Our Mission

Women, Infants and Children (WIC) is a federally funded program providing residents with nutritious foods, one-on-one nutrition education and referrals. WIC serves pregnant women, breastfeeding and postpartum women, infants, and children under age five who meet WIC eligibility guidelines.

Director's Message

Public Health plays a critical role in promoting and protecting health in every community. At the Mohave County Department of Public Health, we have dedicated staff who strive to be the best in their respective field and are eager to provide the highest quality of service to our clients. Please share your thoughts on how we can improve and where our staff met or exceeded your expectations.

We are proud to serve all who live in, or visit, Mohave County.

Proud to

Offer:

* Paid Time Off (PTO)

* 6.5 hours accrued bi-weekly (32+ hour employees only)

* 39 hours of PTO front loaded

* Regular accrual starts on 7thpay period

* Opportunities for growth and development within Mohave County

* Low-cost, high-value healthcare for you and your qualifying dependents

* Enrollment in Arizona State Retirement System

* Contribution rate of 12.00%

* 11 Paid Holidays

* Perform work with a greater purpose

Eligibility Technician- Starting salary, $17.03/hr.

Monday-Thursdays 7:00am-5:00pm, Friday 8:00am-12:00pm.

Weekends off

Mostly working in an office setting handling appointments with WIC/potential participants in person, over the phone, and virtually.

May be required to work the day after Thanksgiving, Christmas Eve, or New Year's Eve since the WIC clinics are open during those times.

The position requires screening for eligibility for the WIC program, but counseling skills comprise part of the job duties.  

There will be 3 months at a minimum of training for this position.

Must be able to travel throughout different county locations. Working conditions would include but not limited to:

* Travel will be mostly in Mohave County but may be required to another part of the state as needed during work hours.

* Travel will be mostly within Mohave County with travel to additional outlying county locations as needed, including Bullhead City, Lake Havasu City, Northern Arizona Strip, and other areas including attending required trainings or meetings, while operating a Mohave County provided vehicle.

* This position may also include the occasional moderate lifting of 25 - 50lbs.

* This position requires an equal amount of time spent sitting, standing, walking, stooping, kneeling, crouching, and bending.  

* Interviews applicants or designated representatives to obtain appropriate information and in the compilation of required forms in accordance with established procedures and regulations. Evaluates and determines eligibility and individual needs based on information provided by the clients and in or accordance with establish regulations and procedures.

* Explains program procedures, regulations, process, and time frames to individuals, applicants, and representatives. Responds to inquiries.

* Refers individuals to other medical, financial, or other related assistance programs available which may be of assistance.

* Performs a variety of clerical tasks to include but not limited to: scheduling appointments; answering phones; utilizing computer keyboard to perform such tasks as, but not limited to, inputting data and utilizing word processor; responding to or routing inquiries; referring and directing individuals, applicants and clients to appropriate agencies; assembling materials in preparation of interviews and investigations; completing and processing of forms and other documents;

organizing information, records and other related documents; and filing.

* Communicates and acts in a professional manner with the public, co-workers, and work contacts.

AS ASSIGNED TO PUBLIC HEALTH DEPARTMENT

* Create and maintain a supportive work environment with other departments and community programs, Public Health divisions, and Public Health leadership on accreditation domain while maintaining a culture of quality improvement.

* Apply basic principles, practices, techniques, teaching, and communication methods related to the age, gender, race/ethnicity, educational level, and socioeconomic status of community members.

* Communicate and act in a culturally competent and professional manner…