IT Project Manager

Job Title: Project Manager

Department: Information Technology

Location: Hybrid, based in Washington, DC, or Durham, NC; or Remote in Illinois, Maryland, New Jersey, New York, North Carolina, or Virginia

Today’s societal challenges are more complex, interconnected, and urgent than ever. Sunflower Services is comprised of over 240 professionals with deep expertise in the philanthropic sector. We provide support services to fiscal sponsors and intermediaries—and their hundreds of mission-driven projects—that are creating meaningful change. We welcome jobseekers who are motivated by results and driven by impact. For a list of current job openings at Sunflower, please visit our Linked In page.

Sunflower Services is an independent, nonprofit-owned Public Benefit Corporation dedicated to providing operational excellence to nonprofit and social impact organizations. Sunflower delivers integrated solutions in finance, HR, grants management, compliance, and other administrative areas, helping mission-driven organizations and changemakers focus on what matters most: their impact.

Project management role within PMO office, responsible for process and systems improvements, coordinating project activities, tracking deliverables, and leading testing efforts for enterprise system changes and implementations. Serves as a key support point between business users, technical teams, vendors, and project leads to ensure requirements are validated, issues are documented, and projects move forward with clear communication and follow-through.

• Coordinate project planning, task tracking, status updates, and meeting coordination.
• Lead testing coordination, including test plans, test scripts, UAT schedules, and results tracking.
• Work independently with business users to confirm test scenarios align with requirements and operational workflows.
• Track defects, open issues, decisions, risks, and follow-up items through resolution.
• Coordinate go-live readiness activities, documentation, communication, and post-launch issue tracking.

• Serve as project manager for Partner Solutions-related system improvements, and identify opportunities for improvements
• Design and lead staff trainings, creating related resources and running bi-weekly office hours
• Lead and motivate staff and clients to develop and implement meaningful use of our technology, and provide related trouble-shooting support
• Identify patterns in requests and where appropriate propose & implement solutions
• Maintain systems, process documentation, and data quality
• Build and maintain strong working relationships with technology stakeholders across the organization; make connections in understanding the impact of systems improvements across all platforms and teams
• Collaborate with IT team to determine priorities and ensure alignment across the firm

• 2-4 years of experience in IT project coordination and/or management of business systems support, testing, or related work.
• Experience supporting technology projects, system implementations, or enterprise applications.
• Strong organizational skills with the ability to manage tasks, timelines, and competing priorities.
• Ability to work effectively with business stakeholders, technical teams, and vendors.
• Strong attention to detail, communication skills, and comfort documenting issues and outcomes.

The annual salary range for this position is $56,000 - $64,000. Our salary ranges are based on national compensation benchmarks of similar sized companies in professional services. This position is eligible for an annual bonus at 5% of the annual salary.

We offer a comprehensive benefits package that includes medical, dental, and vision insurance, plus a flexible spending account and health savings account, in addition to a 401k with a company match, and commuter benefits.

We give generous paid time off, with 16 days of vacation time, 10 days of personal time, 20 hours of volunteer time, 11 company holidays, and 4 optional holidays.

We support work-life balance with parental leave, Urban Sitter membership, Employee Resource…