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Member Care Specialist I - Inbound Support (Hybrid
Job in
Lake Jackson, Brazoria County, Texas, 77566, USA
Listed on 2026-08-22
Listing for:
Texas Dow Employees Credit Union
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Texas Dow Employees Credit Union is seeking a Generalist – Member Care to deliver exceptional member service in a hybrid, inbound call center environment. You will respond to inquiries, troubleshoot issues, and guide members toward timely, accurate resolutions while modeling TDECU’s service standards.
The role emphasizes building rapport, digital self-service guidance, and cross-functional collaboration; requires a high school diploma or equivalent and 6 months of customer service experience,
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