Monitoring and Observability Engineer

Monitoring And Observability Engineer

Duration: 12+ months (possible extension)

Location:

Pittsburgh, PA 15258 Onsite Role (4 days a week) Alternate

Location:

Lake Mary, FL 32746 or New York, NY 10286

• Seeking a skilled Cloud Monitoring and Observability Engineer (Azure) engineer to design, implement, and optimize end-to-end monitoring and observability solutions for a mission-critical application deployed in the Azure environment.
• The ideal candidate has hands-on experience with enterprise monitoring tools—such as App Dynamics, Thousand Eyes, Net Scout, and Solar Winds (or equivalent alternatives)—and a strong background in building scalable, secure, and compliant observability stacks for cloud deployments.
• Will collaborate closely with application engineering, cloud platform, network, and security teams to ensure comprehensive coverage across application, infrastructure, and network layers.
• Design and implement end-to-end monitoring, alerting, and observability for an Azure-hosted application across application, infrastructure, network, and user experience layers.
• Configure, integrate, and maintain enterprise monitoring platforms to deliver actionable telemetry, performance baselines, and SLA/SLO tracking.
• Build dashboards, health checks, synthetic tests, and alerting workflows; optimize alert fidelity to minimize noise and improve signal-to-noise ratio.
• Establish and document telemetry standards (metrics, logs, traces), data collection strategies, and service-level indicators (SLIs) aligned to reliability objectives (SLOs).
• Integrate Azure-native services (Azure Monitor, Log Analytics, Application Insights) with enterprise tools to provide unified visibility and correlation.
• Implement network performance monitoring, path visibility, and internet/extranet testing using NPM tools (e.g., Thousand Eyes, Net Scout); leverage infrastructure monitoring platforms (e.g., Solar Winds) for device and service health.
• Instrument applications with APM tools (e.g., App Dynamics, Dynatrace, New Relic) for business transaction monitoring, dependency mapping, and root-cause analysis; tune anomaly detection and policy thresholds.
• Collaborate with Dev Ops/SRE teams to embed monitoring into CI/CD and infrastructure-as-code patterns; ensure new services adhere to observability standards.
• Define runbooks and escalation paths; support incident response and post-incident reviews with data-driven insights and remediation recommendations.
• Ensure monitoring solutions meet applicable security and compliance requirements; support audit requests with clear documentation and evidence.
• Conduct capacity and performance trend analysis; recommend optimization, right-sizing, and resilience improvements.
• Provide knowledge transfer, documentation, and training on monitoring tools, best practices, and operational workflows.

• 5+ years implementing enterprise monitoring/observability for cloud or hybrid environments, including mission-critical applications.
• Demonstrable expertise with at least one tool in each category (or equivalent), including production deployments, advanced configuration, and operational use:
• Application Performance Monitoring (APM):
  App Dynamics, Dynatrace, or New Relic.
• Experience instrumenting services for business transaction tracing, code-level diagnostics, service maps, and anomaly detection.
• Ability to design APM dashboards and create alert policies with appropriate thresholds and baselines.
• Network Performance Monitoring (NPM) / Digital Experience Monitoring (DEM):
  Thousand Eyes, Net Scout, or Kentik.
• Experience with synthetic tests, path visualization, packet-level analysis, and internet/WAN performance monitoring.
• Ability to configure endpoint agents, BGP/DNS tests, and multi-hop path monitoring for user experience correlation.
• Infrastructure Monitoring and Event Management:
  Solar Winds, Microsoft SCOM, Datadog, or Prometheus/Grafan.
• Experience monitoring servers, containers, network devices, and cloud services; creating availability and capacity dashboards.
• Proficiency with alert routing, de-duplication, and event correlation.
• Strong Azure monitoring experience:
  Azure Monitor, Log Analytics…