Scheduling Coordinator - Orthodontic Specialists of Lake Oswego

At Corus, you'll enjoy the close-knit culture of a local practice with the opportunities, support, and career growth of a leading orthodontic network.

Are you passionate about creating exceptional patient experiences? Orthodontic Specialists of Lake Oswego (Dr. Kari Borgen) is looking for an enthusiastic Scheduling Coordinator to join our well-established practice in Lake Oswego, OR.

Our goals include, providing exceptional patient care, preserving and continually strengthening the patient-doctor relationship, fostering an inclusive culture, and fully supporting our team members.

• A Supportive Environment with Community Focus:
  Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve
• Commitment to Excellence:
  Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth
• Compensation & Perks That Count:
  Access a competitive total rewards package including health, dental, and vision insurance, health spending account, 401(k) with employer matching, and an employee assistance program. $22.00 - $26.00 per hour.
• Work-Life Balance:
  Enjoy a 24-30 hour work week, Monday through Thursday

• Greet patients as they arrive and make them feel welcome
• Book appointments for new and returning patients utilizing the appropriate scheduling templates
• Ensure that the schedule accounts for the appropriate amount of Doctor time, filling openings as necessary and discussing any major changes with the clinical team
• Manage patient statuses and ensure that appointments are booked or archived accordingly
• Enter relevant patient information into the computer and file all incoming correspondence and x-rays once they have been scanned
• Manage active patient files and archive files for patients who are no longer in treatment
• Confirm that appointment reminders are being sent out, follow-up with unconfirmed appointments, and reschedule no-shows
• Take payments received at the front desk, post them, and provide receipts to the patients
• Answer the telephone to direct calls, take messages, assist with patient emergency calls and answer general inquiries
• Follow-up on voicemail and email messages
• Assist with maintaining the front desk and waiting area, seasonal decorations, and general tidying
• Be an active participant in staff meetings and committee meetings
• Work cohesively with fellow team members to provide an atmosphere of trust, mutual respect, and cooperation
• Various other administrative tasks assigned by the practice

• Two years of administration experience within a clinical setting (Preferred)
• Experience working in an orthodontic or general dental clinic is an asset
• Working knowledge of Microsoft Office suite; proficiency with orthodontic management software systems is an asset
• Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community
• Keen attention-to-detail and time management skills

We thank all applicants, but only those selected for an interview will be contacted.

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At Corus Orthodontists, we’re building a workplace where everyone feels welcomed, valued, and free to be themselves.

We’re proud to be an equal opportunity employer and believe that diverse perspectives make us stronger.

All hiring decisions are made by our hiring team.

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