Mortgage Representative - Inside Sales

Overview

Responsible for originating residential mortgage loans and adhering to the requirements of federal registration under the SAFE Act.

• Receive referrals from realtors, builders, branches and/or developers who have pre-established relationships with M&T. Follow up on potential customers via telephone, fax, and email.
• Sell inbound customers to use M&T Mortgage for mortgage financing. Answer initial questions and provide explanation of M&T products. Pre-qualify customers.
• Originate mortgages and coordinate settlements.
• Begin mortgage application process in person or over the phone and send packages to customer for completion. Enter completed applications into the system.
• Obtain and analyze pertinent financial and credit data necessary for determining if loan is an acceptable risk.
• Collect closing conditions, order appraisals, coordinate draw schedules, and schedule closings.
• Negotiate terms and conditions of loan with mortgagor.
• Provide timely and complete feedback to sources regarding the disposition of their leads.
• Keep informed of changing rules and regulations.

Works under general supervision.

External contacts may include customers, builders, manufacturers, and realtors.

Responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.

Associate’s degree and a minimum of 2 years mortgage origination and/or customer service experience, or in lieu of a degree a combined minimum of 4 years higher education and/or work experience including a minimum of 2 years mortgage originator and/or customer service experience.

• General PC knowledge and departmental software
• Organizational skills
• Sales ability
• Mathematical skills
• Ability to interact with all levels in a professional manner
• Customer Service Skills
• Knowledge of products and government regulations
• M&T Bank is committed to fair, competitive, and market-informed pay for our employees. Compensation for this role is based on commission - a draw will be advanced. The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Lake Oswego, Oregon, United States of America