Prepared Foods Clerk Availability

Prepared Foods Clerk - 25

HRS/WK - AVAILABILITY REQUIRED 7AM TO 10PM

Mountain Park - New Seasons Market, 3 Monroe Parkway, Lake Oswego, Oregon, United States of America

Job Title: Prepared Foods Clerk

Department: Prepared Foods

Job Region: Oregon / SW Washington

Reports-To: Prepared Foods Manager

Exemption Status: Non‑Exempt

Requirements: As a retail grocer, we operate 7 days/week and 365 days/year. Our in‑store positions may include evening, weekend, and holiday shifts per the needs of the business. Must complete and maintain any required food and work safety trainings/certifications.

• Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer experience.
• Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
• Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
• Demonstrates a solutions‑oriented approach to problems or concerns.
• Represents company values. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. Works cooperatively and positively with fellow team members, customers and vendors, creating a respectful workplace where everyone is welcome.
• Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture. Responds to feedback in order to improve performance.
• Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program.
• Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems.
• Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.
• Demonstrates sound judgment and decision‑making in completing job‑related tasks, in behaviors in the workplace, and in interactions with co‑workers, customers, and the community.
• Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.

• Prepares Prepared Foods department for store opening and closing.
• Assists customers with product selection. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs.
• Prepares, cuts, wraps, weighs, tares, prices and presents Prepared Foods department products.
• Stocks and maintains Prepared Foods cases and stations.
• Processes customers’ made‑to‑order items accurately and expeditiously.
• Assists with food preparation and production.
• Completes customer special orders thoroughly and provides follow‑through as needed.
• Stocks, rotates and faces products with attention to product quality and expiration dates.
• Receives and unloads merchandise; checks quality, count and condition. Communicates any issues to management and merchandising team.
• Maintains cleanliness, organization and rotation of all areas, products and supplies.
• Maintains accurate pricing and signage that meet merchandising standards.
• Understands and complies with specific shift guidelines, tasks and responsibilities.
• Maintains awareness of current ads, promotions, holidays and events.
• Handles damaged and spoiled product according to company policy.
• Demonstrates familiarity with products in department and general understanding of culinary terminology, product labelling and common dietary restrictions, with willingness to continue learning.
• Notifies department manager or Manager On Duty of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store.
• Tools and Equipment Used (not all‑inclusive):
  This position may be required to use the following tools and equipment: baler, hand truck, POS, industrial kitchen equipment (blast chiller, robot…