Cheese Department Associate
Listed on 2026-09-19
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Retail
Retail Associate/ Customer Service, Merchandising, Customer Service Rep
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Cheese Department AssociateLake Grove, Lake Oswego, OR, US
4 days ago Requisition
SUMMARY
Workwith associates in the cheese department to ensure that all objectives andgoals of the department and store, as communicated by the cheese department manager and store director, are met or exceeded. This position is responsible for the production of specialty cheese items such as mozzarella, pimento and other cheese spreads, and grating and cutting fresh parmesan for packaging.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned .
When on the sales floor, createan outstanding customer experience through exceptional customer service.
Follow through on all customer questions and requests.
Understand why our products are different than conventional stores, and be able to communicate the differences to customers.
Follow recipes to create specialty cheese items ensuring high quality of taste and presentation.
Ensure that cheese quality, quantity, freshness, and presentation meet all company standards (freshest and highest quality)
Properly package and wrap products for retail sale. Make sure cutting, wrapping and labeling of product looks neat, presentable and appetizing.
Maintain all product in the department by checking the date and quality, rewrapping and/or trimming as needed to maintain excellence.
Ensureall items are labeled, dated, covered and rotated.
Keep department supplies filled and maintained.
Keepall cases, floors, shelves and work station clean.
Work with team members to ensure the selling floor/aisles are cleared and well maintained.
Maintain sanitation conditions in the department, comply with safety procedures,identify unsafe conditions and notify store management.
Perform opening and closing responsibilities as scheduled
None.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Furthermore, the individual must be able to multi-task and work at different paces, meet deadlines, and have reliable attendance. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Cheese Knowledge is a plus
- Excellent customer service skills and a positive attitude.
- Ability to collaborate and lead as well as be self-directed.
- Ability to manage multiple assignments at once.
- Strong attention to detail and accuracy.
Abilityto learn and retain an in-depth knowledge of all products carried in department.
Abilityto follow instructions and procedures.
Effective time management skills, strong work ethic and integrity.
Ableto answer customer questions in a clear and service-oriented manner.
Ableto work a flexible schedule based on the needs of the department.
Which include working days, evenings,weekends and holidays.
Abilityto work in a fast paced environment with a sense of urgency.
Must have regular and reliable attendance.
Must have a valid Oregon Food Handler card
Successful experience working ina retail environment with strong demonstrated customer service skills.
Ideal candidate will have a working knowledge of artisan cheese and/or food production experience
Abilityto read, analyze, and interpret general business periodicals, professional journals, technical procedures and government regulations. Ability to effectively present information to and respond to questions from other managers, store managers, vendors & customers.
Abilityto define problems, collect data, establish facts and draw valid conclusions.
Ability to solve practical problems.
The physical…
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