Clinical Specialist, Neuro - Tucson, AZ

At BIOTRONIK Neuro, we’re ready to redefine relief for patients experiencing chronic pain. Leveraging BIOTRONIK’s advanced cardiovascular technologies, BIOTRONIK Neuro has created a new approach to SCS therapy management: one that’s not just implanted, but truly connected to the needs of patients and providers.

BIOTRONIK Neuro is looking to add Clinical Specialist to our Neuromodulation Segment in Tucson, Arizona. As a member of the clinical support team, you'll be responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers and/or potential customers. Works under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort and expertise with all Biotronik NRO among physicians, support staff and customers within assigned geography.

Performs work that involves a high degree of independence. Exercises independent judgment in planning, organizing, and performing work. Seeks to continually improve territory efficiency.

BIOTRONIK is dedicated to fair and equitable compensation practices. The base salary range for this position is $70, per year, based on experience and qualifications. In addition to base salary, BIOTRONIK offers a bonus program and comprehensive benefits package, which includes health insurance, retirement plans, paid time off, and other perks. Compensation may vary depending on geographic location, skills, experience, and other factors.

• Provides technical, clinical and programming assistance, primarily in support of 1-2 Territory Manager(s).
• Assist Territory Managers in after hours call support and activities.
• Integrates into all accounts, builds trust and relationships and establishes strong rapport with customers.
• Proficient in complex programming, case support.
• Works seamlessly with Territory Manager(s) allowing them increased selling time.
• Will foster high trust relationships with customers, including the regional team members.
• Will begin to conduct PCP work and educational in services, as directed.
• As directed by sales manager, contacts, visits and interests clients and potential clients in the Company’s products and addresses any client questions and concerns.
• Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services and technical troubleshooting.
• Develop and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity
• Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts.
• Collects and studies information about new and existing products and monitors competitor sales, prices and products.
• Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices
• May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments.
• Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of all Biotronik NRO product line.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
• Provides sales support, clinical in services, training and guidance to current or potential customers.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Performs other related duties and responsibilities, on occasion, as assigned.

• Associates Degree or technical certification;
  Bachelor’s Degree preferred.
• 1 - 2 years work experience, strong preference working with patients in clinical setting
• The ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space.
• Strong clinical skills.
• Excellent organizational, time management and prioritizing skills.
• Excellent interpersonal verbal, written and…