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Digital Service & AI Agent Lead

Job in Lake Saint Louis, St. Charles County, Missouri, 63367, USA
Listing for: MTM
Full Time position
Listed on 2026-03-03
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 55920 - 70000 USD Yearly USD 55920.00 70000.00 YEAR
Job Description & How to Apply Below
A leading transportation management company is looking for a Supervisor, Digital Service to manage and improve digital agents in a contact center. The role involves ensuring high service quality, collaborating with teams for continuous improvements, and monitoring agent performance. Candidates should have customer service experience, a relevant degree, and skills in data analysis and communication. Competitive salary offered is between $55,920 and $70,000, alongside various benefits including health insurance and 401(k).
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