Star Case Manager

Position: STAR CASE MANAGER
GENERAL FUNCTION Provides community-based service coordination, case management, crisis intervention and prevention services to youth and young adults unable to return home and/or who lack housing and the skills necessary to live independently. Services are designed to help reunify, preserve, and/or stabilize youth and their families who experience a crisis and divert or minimize involvement in child welfare and/or legal systems.

Coordinates case management, service and treatment needs by working closely with court system, families, schools, and other community providers to facilitate reunification and/or assists clients in resource identification and linkage and learning necessary life skills to live cooperatively and independently in the community. Provides community outreach services and assists with program intake and assessment. Prepares required reports and ensures all relevant parties are informed of clients’ needs, goals, and treatment progress on a timely basis.

SPECIFIC RESPONSIBILITIES Conducts crisis/safety assessments both on-site and in community settings.

Assists youth and caregivers in identifying, accessing, and utilizing community resources and services as well as strengthening families natural support system.

Conducts intake assessments for referrals and comprehensive assessments of enrolled clients utilizing various protocols:
Ansell Casey, C- SSRS, risk assessment, precautions, etc.

Manages case planning, resource linkage and service coordination to youth, families and professionals serving as a liaison between funders, families, collateral contacts and community resources.

Under the direction of the Director (Supervisor), the Case Manager collects/compiles data, maintains accurate records, statistics, and progress notes utilizing the agency’s electronic health record. Completes appropriate Illinois Department of Human Services (IDHS) and agency forms and paperwork. Prepares and/or presents various reports in staffings, meetings, or court proceedings. Completes required documents and case notes in eCornerstone and Smart Care and other data tracking systems as required (HMIS).Assist

with all aspects of placement transition to permanent housing including but not limited to discharge from shelter or Transitional Living Program.

Works with clients, the court system, families, funding sources, schools (including Ombudsman and GED programs) and other community resources to assist the client in learning necessary life skills. This includes identification of daily living, vocational, recreational and social skills needs; assisting with the securing of appropriate housing and utilities; and the establishment and adherence to a regular budget.

Assists in the mediation of issues and conflicts; and provides crisis intervention as needed.

Assists clients and collaterals in arranging transportation of clients to home visits, medical appointments, counseling services, court appointments, employment, and other appointments as necessary.

Provides community outreach services and assists with program intake and assessment.

Attends and participates in various regular departmental and Agency meetings. Works with other team members to coordinate client/family care and ensure provision of effective and efficient service delivery.

Maintains familiarity with community resources and establishes community contacts. Assists other Agency staff in establishing community linkages.

Assists with the development of client service plans and goals for clients; recommends on-going modifications/updates as needed. Maintains regular communication with appropriate staff, and families of assigned clients regarding the clients’ progress in the program and other pertinent information.

Researches and recommends other sources of funding such as scholarships and other financial supplements for education/training program for clients.

Participates in on-call rotation for crisis response.

Maintains knowledge of current field trends; maintains membership in appropriate internal and external committees and professional organizations. Attends appropriate training programs.

EDUCATION TRAINING AND EXPERIENCEA.

REQUIRED:

1.Bachelor’s Degree in Human Services or related field
2.Excellent written and verbal communication skills
3.Valid driver’s license and good driving record
4.First Aid and CPR certified within the first 90 days
5.Working knowledge of word processing software