Warranty Coordinator

Our client, an industry leader in manufacturing, is seeking a Warranty Coordinator to join their team. As a Warranty Coordinator, you will be part of the Parts, Service, & Warranty Department supporting the team responsible for maintaining high standards of customer satisfaction and operational excellence. The ideal candidate will demonstrate strong analytical skills, excellent communication, and a proactive approach to problem-solving, which will align successfully in the organization.

Job Title: Warranty Coordinator

Location: Lake Wales, FL

Pay Range: $21

Shift: Monday-Friday 8am-5pm with Saturdays as needed

What's the Job?

• Support part sales, service, and warranty policies and procedures, ensuring compliance with company guidelines and industry standards.
• Work collaboratively with team members to review and process part sales, service, and warranty claims, coordinating repairs and service activities.
• Analyze part sales, service, and warranty data to identify patterns and areas for improvement in product quality and warranty processes.
• Address and resolve customer complaints and issues related to parts sales, service, and warranty claims to ensure a positive customer experience.
• Communicate effectively with customers, internal teams, and external vendors to facilitate smooth operations and issue resolution.

What's Needed?

• Proven experience in part sales, service, and warranty services within a manufacturing environment.
• Knowledge of order management systems and supplier relations.
• Analytical and problem-solving skills for reviewing and analyzing warranty data.
• Proficiency in applicable software and ERP systems, with Epicor experience being a plus.
• Strong organizational skills and the ability to work efficiently in a fast-paced environment.

What's in it for me?

• Opportunity to work in a dynamic and supportive team environment.
• Engage in meaningful work that impacts customer satisfaction and product quality.
• Gain valuable experience in warranty and service operations within a reputable organization.
• Work in a professional, business casual setting in-office.
• Potential for career growth and development within the company.

Upon completion of waiting period, associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About Manpower Group, Parent Company of:
Manpower, Experis and Talent Solutions.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent  specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our Power Suite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the Manpower Group® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on Linked In, Facebook, X and Instagram.