Graduation Specialist

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What We Offer


At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees.

We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.


About this role

Responsible for facilitating the graduation processes and ensuring accurate completion of degree conferrals. Reviews academic records and processes related to graduation to advance the College's completion initiatives and remove barriers to credential attainment. This position requires the ability to work a fluctuating schedule, including nights and weekends.

What a day of a Graduation Specialist looks like
:

• Performs conferral-related processes, including diploma mailing, processing of replacement diploma requests and conferral assessments.
• Processes student degree conferrals, ensuring timely and accurate awarding of credentials through the student information system.
• Reviews, evaluates, and processes student academic records including transfer credit, course substitutions, prior learning, articulation agreements, industry certifications, reverse transfers, and CSA course petitions to support credential completion.
• Collaborates with departments across the College to resolve graduation issues, ensure degree audit accuracy, and support student progression toward completion.
• Identifies and resolves barriers that could delay the timely completion of program requirements.
• Analyzes and troubleshoots degree audits and student records to identify and resolve issues, support reallocation of coursework per policy, and recommend process improvements that support credential completion.
• Interprets and enforces institutional policies and procedures related to degree program requirements.
• Contributes to audits, report generation, and data analysis for internal and external reporting purposes.
• Maintains data integrity and ensures compliance with FERPA, institutional policies, and State and Federal regulations.
• Distributes information to personnel in programs, explains procedures, and clarifies new policies and procedures.
• Performs other job-related duties as assigned.

We'd love to hear from you if you have the following:

Education and Experience:

• High school diploma or GED and three years of related experience; OR Associate's degree and one year of related experience

Knowledge of:

• Microsoft Office Professional or similar application
• Academic policies, student information systems, and records protocols

Skilled in:

• Delivering a high level of customer service
• Strong communication and interpersonal skills, with the ability to explain complex academic policies to diverse audiences
• Attention to detail while maintaining effective time and task management
• Creative thinking and problem solving to explore new technology, processes, and approaches

Ability to:

• Maintain strict confidentiality and discretion
• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service
• Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
• Work collaboratively and independently in a fast-paced environment
• Identify, analyze, and resolve problems, driving solutions through to completion

Licenses, Registration, Certifications, or

Special Requirements :

• Regular physical attendance required
• Some periods throughout the year will require extended work hours including nights, weekends, and college closures
• Must complete FERPA training within 30 days of employment

Preferred, but not a must
:

Education and Experience:

• Bachelor's degree
• Two years of related experience

Knowledge of:

• Student information systems and degree audit processes
• Workday

Work Environment and Physical Demand:

• Reach and grasp objects
• Stoop, bend, kneel, crouch, or crawl
• Use of video display terminal
• Use of manual dexterity and fine motor skill
• Communicate information orally and in writing
• Receive and understand information through oral and written communication
• Proofread and check documents for accuracy
• Work a fluctuating work schedule

This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority. Certain service members may be eligible to…