Learning Lab Coordinator, Communications

About this role

• Responsible for oversight of daily operations of programs and services within the tutoring lab in the area of discipline.
• Develops, evaluates, and orders lab or program materials and resources.
• Reviews lab materials and evaluates usefulness of lab resources on a periodic basis to ensure accuracy of information.
• Collaborates with managers and faculty in the development of programs and services.
• Acceptable education required in one of the following related areas:
  English, Secondary Education or greater, Communication, Journalism, TESOL, Reading, Developmental Education, Language Arts, Business, Higher Education Administration, Counseling, or a similar applicable field of study.
• Acceptable related experience to include, but not limited to, teaching, tutoring, training or adult education, developmental education, or curriculum development.

• Responsible for establishing the schedule and supervision of assigned lab and its operations.
• Guides, leads, reviews, verifies, observes, and the work of direct and indirect reports.
• Develops and trains staff.
• Performs needs analysis, arranges, coordinates, delivers, evaluates, and monitors staff development.
• Coordinates resources with textbook and course syllabus to ensure a successful program.
• Creates lab materials and evaluates usefulness of lab resources on a periodic basis to ensure accuracy of information.
• Acts as liaison with departments within area of discipline.
• Encourages use of the lab by students through communication with faculty and development of lab orientation programs.
• Ensures lab services meet the needs of students and instructors.
• Tutors and mentors students in the lab, especially within discipline of expertise.
• Participates as active member within the assigned clusters and collaborates with department chairs.
• Works with faculty and academic leadership team to design, develop, and implement professional programming in support of academic and student success.
• Maintains and enhances current knowledge of field or profession.
• Travels to training workshops, conferences, meetings and professional events outside of college locations, as needed.
• Performs other job-related duties as assigned.

• Education and Experience:
• Bachelor’s degree within specific subject area related to the position
• Two years of related experience
• Knowledge of:
  Microsoft Office Professional or similar application
• Skilled in:
  Delivering a high level of customer service
• Attention to detail while maintaining effective time and task management
• Promoting cooperative behavior and team efforts
• Ability to:
  Convey knowledge of tutorial discipline to others in a practical and comprehensive manner
• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service
• Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
• Research information for problem solving
• Establish and maintain effective working relationships
• Demonstrate critical thinking and interpersonal skills
• Licenses, Registration, Certifications, or Special Requirements:
  Regular physical attendance required
• Preferred, but not a must:
  
  Education and Experience:
• Experience with in an educational environment
• Tutoring experience within subject area
• Supervisory Experience
• College Reading and Learning Association (CRLA) certification

• Lift, carry, push, pull, install or remove objects weighing 20 to 49 pounds
• Reach and grasp objects
• Stoop, bend, kneel, crouch, or crawl
• Stand for extended periods of time
• Use of video display terminal
• Use of manual dexterity and fine motor skills
• Communicate information orally and in writing
• Receive and understand information through oral and written communication
• Proofread and check documents for accuracy
• Work with equipment or perform procedures where carelessness may result in injury
• Experience exposure to uncomfortable work environment due to extreme temperature, noise level and other conditions
• Operate a motor vehicle
• Work a fluctuating work schedule

This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

The minimum base pay for this position starts at $44,587.00 annually; however, the offer may vary based on the candidate’s education and experience. This position is open until filled with a first initial review on September 8, 2026.

• Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.

• Tuition fee waiver at PBSC, tuition reimbursement, degree…