Loan Officer Assistant

We’re looking for an experienced Mortgage Loan Officer Assistant (LOA) to join our growing team at Lower Mortgage. This is NOT an entry‑level role. We are looking for someone who already understands the mortgage process, can manage files proactively, communicate effectively with clients and referral partners, and help keep loans moving efficiently from application to closing.

• Assist with residential mortgage loan files from application through closing
• Collect and review borrower documentation
• Follow up with borrowers, agents, title companies, insurance agents, and third parties
• Help structure and organize files before submission to processing/underwriting
• Monitor loan milestones and proactively identify potential issues
• Maintain consistent communication with clients and referral partners
• Manage pipeline updates and task follow‑up inside CRM/LOS systems

• Previous experience as a Mortgage LOA, Processor, or similar mortgage operations role
• Strong understanding of Conventional, FHA, VA, and Non‑QM loan products preferred
• Experience reviewing income and asset documentation
• Ability to work in a fast‑paced environment with strong attention to detail
• Strong communication and organizational skills
• Ability to manage multiple files simultaneously without constant supervision
• Experience with mortgage LOS systems and CRM platforms preferred

• Someone proactive, organized, and solution‑oriented
• Strong sense of urgency and accountability
• Ability to communicate professionally with clients and referral partners
• Someone who can help create a smooth client experience while keeping files moving efficiently
• Team player with a positive attitude and strong work ethic

South Florida preferred, but open to discussing remote opportunities for highly experienced candidates.

• If interested, please apply with your resume and a brief summary of your mortgage experience, including loan volume handled, systems used, and types of loan products worked with.