Contract Analyst; Pharma

Job Description

Pay Range: $34.26/hr - $39.26/hr

• The Contract Analyst is responsible for creating, administering, and managing customer agreements within the pharmaceutical and healthcare industry.
• This role works cross-functionally with Commercial, Finance, Legal, Sales, and National Accounts teams to ensure accurate contract development, compliance, pricing management, reporting, and process improvement.
• The position requires strong analytical skills, attention to detail, and the ability to manage multiple complex projects in a dynamic environment while maintaining confidentiality and sound business judgment.

• Bachelor’s Degree.
• Experience administering contracts and customer agreements, preferably within the healthcare industry.
• Strong interpersonal, written, and verbal communication skills.
• Strong critical thinking and problem resolution skills.
• Strong attention to detail.
• Intermediate proficiency in Microsoft Office applications including Excel, Word, PowerPoint, and Access, with advanced Excel skills.
• Ability to prioritize and execute tasks in a dynamic environment.
• Ability to manage multiple complex projects with strong time management skills.
• Ability to work independently and collaboratively with internal and external stakeholders.
• Ability to maintain confidentiality and exercise sound business judgment.

• Experience with pharmaceutical, hospital, or pharmacy products contractual terms and conditions is preferred.
• Experience with customer agreements including GPO, IDN, hospital, or clinic contracting is a plus.
• Knowledge of ERP systems such as SAP, CLM, CRM, Qlik, and other database concepts is preferred.

• Create and manage customer agreements for GPO, IDN, and complex key accounts.
• Collaborate with Commercial, Finance, and Legal teams on contract development, administration, compliance, and reporting.
• Develop, implement, administer, and maintain key contracts including contract eligibility and pricing.
• Coordinate account contracts, amendments, new product offers, implementation, maintenance, eligibility, and review processes.
• Manage pricing relationships across various contract types.
• Support and execute contract strategies in collaboration with Sales and National Accounts teams.
• Redline customer agreements in collaboration with internal stakeholders.
• Lead RFI, RFP, and bid submissions.
• Generate monthly customer and sales reports with a focus on continuous improvement.
• Conduct analysis to calculate customer rebates and penalties as outlined in agreements.
• Manage and resolve customer pricing disputes.
• Prepare and distribute ad hoc sales and management reports.
• Develop and maintain content for Contracts and Pricing team training materials and standard operating procedures.
• Coordinate and provide training to new hires and cross-functional partners.
• Identify and implement process improvements to enhance team efficiency and productivity.
• Support cross-functional and contract marketing process improvements.
• Complete all required departmental and compliance training.
• Participate in additional work activities as assigned by management.
• Ensure compliance with company policies and programs related to Health, Safety, Environment, Energy, and Quality Management Systems.

• Contract administration and compliance management.
• Pricing analysis and rebate calculation.
• Reporting and data analysis.
• Process improvement and documentation.
• Cross-functional collaboration.
• Project management and time management.
• Strong organizational and analytical skills.