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Customer Experience Leader - Community Hub Concierge

Job in Lake Zurich, Lake County, Illinois, 60047, USA
Listing for: Ymca-of-Metropolitan-Chicag
Full Time position
Listed on 2026-07-10
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 43888 - 50380 USD Yearly USD 43888.00 50380.00 YEAR
Job Description & How to Apply Below

YMCA of Metropolitan Chicago is seeking a Manager, Customer Experience to lead the Community Hub concierge team and deliver best‑in‑class service. You will work with leadership across the association to set operations standards and elevate the customer experience.

The role requires an Associate’s degree and at least 2 years of managerial experience. English/Spanish bilingual abilities are a plus, and flexible hours including weekends may be required.

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