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Pharma Customer Care Specialist: Returns & Resolution
Job in
Lake Zurich, Lake County, Illinois, 60047, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
CRM System, Customer Service Rep
Job Description & How to Apply Below
Jobtailor seeks a customer operations professional to serve as the primary contact for inquiries via phone, email, and Salesforce, delivering professional, responsive service and resolving issues efficiently.
Responsibilities include processing returns, investigating shortages/overages, coordinating with cross-functional teams, and handling credits/debits while maintaining accurate records in ERP/CRM systems. Must adapt to flexible hours and complete training.
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