Mandarin Product Application Engineer

Job Details

• Location:
  
  Smalley LZ - Lake Zurich, IL 60047
• Position Type:
  Full Time
• Salary Range: $70,000.00 - $95,000.00
• Shift: Office
• Category:
  Engineering

• Evaluate customer requests to determine if items are of Smalley manufacture.
• Demonstrates understanding of retaining ring and wave-spring concepts and can design applications required for product design.
• Provide phone support to customers.
• Investigates customer application design requirements to verify/provide optimal product recommendations and works with manufacturing to determine effective processes, including lead time, tooling, packaging, etc.
• Provides a detailed outline of customer requirements and signs-offs (initial for approval) for most designs.
• Demonstrates ability to interpret customer-specific specifications, such as quality specifications, materials, finishes, etc.
• Provide input on cost optimization and analyze lead time requirements.
• Contacts customer and provides quotation information and/or determines action on quotation, when applicable.
• Provides an explanation of design concepts for Drafting and Manufacturing to help with tolerance, part drawing, part layout, and design-specific notation.
• Investigates, analyzes, recommends, and authorizes design changes for Smalley products.
• Performs cycle testing, and installation testing and recommends possible alternatives.
• Attends trade shows to assist Marketing and Sales with customer interactions.

• Ability to speak, read, and write Mandarin fluently.
• Completed Bachelor of Science (B.S.) in Engineering from an accredited four-year institution.
• Proficient understanding of mechanical applications showcased.
• Strong communication and collaboration skills with both internal and external stakeholders.
• Capable of thriving in a fast-paced work environment.
• Skilled in managing multiple projects simultaneously.

• Medical, Dental, Vision, 401k match, Life insurance, Tuition Reimbursement, PTO, and more.
• Opportunities for career advancement and professional growth.
• Ongoing learning and training and development opportunities.
• Company and department led team-building activities and events.

Smalley is an equal opportunity employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training, and other personnel actions involving persons in all job titles and shall occur without regard to race, color, religion, sex, pregnancy (including childbirth and related conditions), age, national origin, disability, genetic information, veteran or military status, sexual orientation, gender identity, creed, ancestry, marital status or any other legally protected class as recognized by the law of the United States or the state of Illinois.

Additional benefits may include medical, dental, vision, life, accident & disability, parental leave, tuition reimbursement, employee assistance program, paid holidays, paid time off, and 401(k).