Bakery​/Deli Clerk

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Join to apply for the Bakery/Deli Clerk role at Kroger

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrink.
• Recommend deli or bakery items to customers to ensure satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review 'sell by' dates, and take appropriate actions.
• Properly operate kitchen equipment like stoves, scales, fryers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout to locate products for customers.
• Stay updated on current and upcoming promotions and ads.
• Maintain product knowledge and respond to customer questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperature maintenance in cases and coolers, keeping logs.
• Create a welcoming environment for customers and promote trust among associates.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and report repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve customers in over 40 stores in the Chicago Metro area. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, with a purpose to feed the human spirit.

We value caring, purpose, and growth, offering opportunities for success at work and in life. Whether part-time or new career, apply today to join Mariano’s family!

If you need reasonable accommodation during the application process, contact  or store management.

What You’ll Receive From Us

• Comprehensive healthcare including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through counseling and financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Growth potential through training and career pathways.