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Retail Associate

Job in Lake Zurich, Lake County, Illinois, 60047, USA
Listing for: Mint Memorabilia
Full Time position
Listed on 2026-07-25
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Support, Merchandising, Retail Sales
Salary/Wage Range or Industry Benchmark: 15 - 22 USD Hourly USD 15.00 22.00 HOUR
Job Description & How to Apply Below

Mint Memorabilia brings sports cards, collectibles, and live entertainment together through an engaging experience built by collectors for collectors! From in-store retail and breaks to community-driven experiences, we aim to create a space where everyone can buy, sell, trade, and connect around the hobby.

THE OPPORTUNITY

Turn your passion for collectibles into a career with Mint Memorabilia.

As a Retail Associate, you will be part of the team responsible for delivering knowledgeable, welcoming, and memorable customer experiences. You will help collectors navigate products, complete purchases and trades, discover new areas of the hobby, and feel confident whether they are experienced collectors or visiting a card shop for the first time.

Team members will receive hands‑on training across customer service, product knowledge, sales, merchandising, inventory, and store operations. As Mint Memorabilia continues to grow, associates will have opportunities to expand their responsibilities across retail, live breaks, events, content, purchasing, inventory management, and other areas of the business.

THE ROLE S

Depending on experience, interests, and business needs, Retail Associates may support one or more of the following areas:

  • Welcome customers and create a friendly, knowledgeable, and engaging store experience
  • Assist customers with sports cards, entertainment cards, sealed products, memorabilia, supplies, and other collectibles
  • Provide personalized recommendations based on each customer’s interests, collecting goals, and budget
  • Answer questions about products, players, characters, sets, parallels, autographs, graded cards, and current hobby trends
  • Accurately process purchases, sales, trades, pickups, online orders, and event registrations
  • Manage the submission, tracking, sorting, and customer distribution of PSA, BGS, and other grading orders
  • Receive, organize, label, and maintain inventory across the retail store and online sales channels
  • Package and protect cards and collectibles for customer purchases, fulfillment, and shipping
  • Maintain clean, organized, accurately priced, and visually appealing product displays
THE QUALIFICATIONS

Mint Memorabilia Retail Associates should have:

  • A genuine interest in sports cards, entertainment cards, memorabilia, collectibles, or hobby culture
  • A strong commitment to customer service and creating positive experiences
  • The ability to communicate clearly with both experienced collectors and customers who are new to the hobby
  • A willingness to learn about products, players, teams, characters, franchises, and current hobby trends
  • Strong attention to detail when handling cards, orders, inventory, and transactions
  • The ability to work collaboratively in a fast-paced, team-oriented environment
  • A dependable, organized, and professional approach to daily responsibilities
  • A commitment to protecting products and handling customer collectibles with care
  • Availability to work evenings, weekends, events, or release days when needed

Previous retail, sales, customer service, collectibles, e-commerce, live-streaming, inventory, or shipping experience is preferred but not required.

THE COMPENSATION

Expected hourly rate is $15-$22 per hour. Compensation will be based on the position, responsibilities, schedule, and previous experience.

Mint Memorabilia is committed to recognizing team members who provide exceptional customer experiences, expand their product knowledge, contribute to sales growth, and take on additional responsibilities.

Employees may also have opportunities to earn additional compensation through performance incentives, live-show participation, events, sales initiatives, or other business activities when applicable.

THE PERKS

Benefits and perks of working at Mint Memorabilia may include:

Employee Discounts

Receive team-member pricing on eligible cards, collectibles, memorabilia, supplies, and sealed products.

Hobby Education

Develop knowledge across sports cards, Disney, Marvel, Star Wars, gaming, animation, entertainment products, graded cards, memorabilia, and other collectible categories.

Product Access

Gain exposure to new releases, unique collections, rare cards, limited products, and emerging…

Position Requirements
10+ Years work experience
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