Sr. Collections Specialist - Pharmacy - Lakeland
Listed on 2026-08-09
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Accounting
Accounts Receivable/ Collections
Sr. Collections Specialist
- Pharmacy
- Lakeland (Administrative)
The purpose of this position is to focus on collections, auditing, and analyzing Pharmacy sales both on the General Ledger (GL) and store profit & loss (P&L), 3rd Party Insurance Carrier Pharmacy Receivable, Pharmacy write-offs, and Pharmacy Accounts Payable accounts, to ensure that all money is accounted for and being collected from the insurance carriers, pharmacy benefits management (PBM) companies to reduce days sales outstanding (DSO) and prevent write-offs.
The Pharmacy Unsaleable account performs outreach opportunities to gather credits owed to us from expired or damaged products that the stores and warehouses return. This position also ensures that all transactions for 3rd Party Pharmacy Receivable, Pharmacy write-offs, Pharmacy unsaleable and Pharmacy Accounts Payable accounts posted to the General Ledger are accurate and that all appropriate controls are followed, as well as analyzes and prepares routine and ad-hoc reporting identifying operational fluctuations in account balances and/or transactional data within the various Pharmacy systems.
The impact this position has on Publix is the collection of outstanding balances and the reduction of write-offs for uncollected funds from carriers.
Primary Responsibilities- This position is responsible for collecting money for all pharmacy 3rd party sales receivables, as well as providing input and implementing internal controls to support new business initiatives. While ensuring all 3rd Party receivables are collected, decrease days on hand and decrease write offs.
- This position is responsible for analyzing and preparing routine and ad-hoc reporting identifying operational fluctuations in account balances and/or transactional data within the various Pharmacy systems to ensure accuracy and enable sound, fact-based decisions related to the Pharmacy 3rd Party Sales account.
- This position is responsible for understanding and complying with Health Insurance Portability and Accountability Act of 1996 (HIPAA) and Sarbanes-Oxley section 404 (SOX 404).
- Bachelor's degree in Accounting, Finance, or another analytical discipline
- Or equivalent experience (if applicable)
- 3 years' experience in accounting or any retail position
- Knowledge of Accounting Principles and Accounts Receivable functions
- Drive
- Initiative
- Time Management
- Data Analysis
- Detail Orientation
- Problem Solving
- Building Relationships
- Verbal Communication
- Ability to understand and work under deadlines and handle the pressure of deadlines
- Microsoft Word – Intermediate
- Microsoft Excel – Intermediate
- Microsoft Access – Intermediate
- Master's degree in Accounting, Finance or another analytical discipline
- 5 years' experience in accounting or any retail position
- HIPAA certification
- knowledge of Continuous Quality Improvement process methodology
- knowledge of Pharmacy Operations, Terminology of Insurance carriers
- knowledge and understanding of Pharmacy systems (Inmar, ERX, terminology, etc.)
- knowledge of SOX requirements and controls relating to Accounts Receivable, as well as HIPAA
- ability to work in accordance with the HIPAA Compliance policy
- Employee stock ownership plan that contributes Publix stock to associates each year at no cost
- An opportunity to purchase additional shares of our privately-held stock
- 401(k) retirement savings plan
- Group health, dental and vision plans
- Paid Time Off
- Short- and long-term disability insurance
- Free hot lunches (buffet-style) at facilities with a cafeteria
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