Director of Student Accounts

Job Details

Job Location:

FL
- Main Campus
- Lakeland, FL 33801

Position Type:
Full Time Education Level: Bachelor's Degree Travel Percentage:
Negligible Job Shift: Day Job Category:
Accounting

Southeastern University is seeking a Director of Student Accounts to lead the university's student accounts function — student and third-party billing, receivables aging, collections, and cashiering.

The Director supervises the AR Coordinator, Collections Specialist, and Cashier, and partners closely with Student Financial Services and the Controller's office to deliver an accurate, compliant, and student-centered financial experience.

• Reports to:
  
  Executive Director of Financial Planning
• Supervisory Responsibility:
  Accounts Receivable Coordinator (1) Collections Specialist (1) Cashier (1)
• Indirect Supervisory Responsibility: N/A

• Manage student accounts receivable, billing cycles, and the AR aging
• Oversee payment plans, third-party and sponsor billing, and refunds
• Ensure compliance with Title IV refund and student-account regulations

• Develop and execute collections strategy; minimize write-offs and bad debt
• Produce AR aging and exception reporting; monitor and act on delinquent accounts

• Oversee the cashiering operation — cash receipting, student payments, and daily deposits
• Ensure strong controls over cash handling and reconciliation of receipts

• Supervise and develop the AR Coordinator, Collections Specialist, and Cashier
• Partner with Student Financial Services and Financial Aid on student account resolution
• Reconcile the AR subledger to the general ledger with the Controller's office

(Other duties may be assigned)

{{Additional/Non-Essential Duties - in the context of ADA - the functions could be assigned to another individual, or adjusted, to allow a disabled person to hold the position}}

All remaining duties are considered  nonessential  within the context of the ADA, which means that the function could be reassigned to another employee in order to allow a disabled individual to hold the position. Alternatively, the manager could try to provide a reasonable accommodation so that the disabled individual could perform the function.

Lakeland Main Campus

• Bachelor's degree in Accounting, Business, Finance, or related field

• Master's degree in Accounting, Business, Finance, Higher Education Administration, or related field

• Preferred- CPA, CMA, NASFAA Return of Title IV Funds credential, NACUBO student financial services/bursar training, NACM credit/collections certification, or other relevant higher education, accounting, receivables, or collections certification.

• Minimum of three years of student accounts, accounts receivable, or collections experience, including supervision

• Experience in higher education student accounts or a bursar's office
• Experience with Jenzabar or comparable higher education ERP
• Working knowledge of Title IV and federal refund regulations

• Strong reconciliation and analytical skills
• Excellent interpersonal and communication skills, with a student-centered service orientation
• Commitment to the mission and values of Southeast University

• Working knowledge of higher education student accounts, Title IV refund processes, third-party billing, payment plans, collections practices, cash-handling controls, and higher education ERP systems such as Jenzabar.

All employees are responsible for maintaining an environment that is free from…