Litigation Support Clerk - Pharmacy

Overview

The purpose of this position is to assist Litigation Support with responding to subpoenas and other legal requests for records and video. This includes timely and accurately reviewing requests, identifying the types of requests received, distributing requests to the correct people for handling to ultimately ensure that Publix is appropriately and promptly complying with legal requests.

The responsibilities listed on this position analysis are not intended to be all-inclusive and additional responsibilities may be assigned as needed.

• Responsible for assisting with clerical tasks associated with handling subpoenas and other legal requests for pharmacy records
• Responsible for assisting with the clerical tasks associated with processing mail and scanning records
• Responsible for assisting with other clerical tasks associated with Litigation Support activities

• High School diploma or its equivalent
• 1-2 years’ experience performing office administration tasks
• Demonstrate an ability in commonly used software (for example, Microsoft Word, Excel, and Outlook)
• Pass the following tests (before his or her start date in the position):

• Language Skills
• Data Entry
• Following Written Directions
• Classifying
• Visual Speed and Accuracy and
• Computation

• Strong verbal and written communication skills
• Organizational, multi-tasking and analytical skills
• Ability to work well with others and be a team member
• Ability to work independently and complete tasks in a timely manner
• May need to work extended hours
• Show enthusiasm, initiative and pride in work and
• Show commitment to Publix’s mission.

• 3 years experience performing office administration tasks
• 1-2 years experience working with different legal documents