Industrial Operations Administrative Analyst - Lakeland

Responsibilities

• Gathering and evaluating data for, submitting and monitoring Information Technology (IT) requests for Industrial Operations IE data access, hardware and software for Industrial Operations
• Executing the day‑to‑day functions of the office of the Senior Director of Industrial Operations Industrial Engineering & Information Technology (IOIEIT)
• Providing clerical support to the Director and Senior Managers
• Scheduling and coordinating meetings, travel arrangements and special events
• Answering phone calls, preparing correspondence, responding to emails, distributing mail and filing
• Tracking, reporting and analyzing data routinely or at the request of staff members in IOIEIT
• Managing the accurate and timely execution of time and payroll administration for associates in Industrial Engineering & Information Technology (IOIEIT)
• Developing, creating and maintaining reporting, analyses, tracking tools, presentations and documents
• SharePoint site design, development, ownership and administration for Industrial Engineering & Information Technology (IOIEIT)
• Participating on project teams and driving improvement projects within the Senior Director’s office
• Other duties as assigned.

• High school diploma or its equivalent
• Two years of combined experience in an administrative and analytical role
• Basic knowledge of Microsoft Office programs such as Outlook, Word, Access and Power Point
• Intermediate knowledge of Microsoft Excel
• Ability to analyze data to determine trends and recommend standards
• Ability to quickly learn new systems and processes
• Knowledge of office etiquette, proper phone etiquette, filing and grammar rules
• Excellent written and verbal communication skills
• Ability to work independently and be a self‑starter
• Ability to edit and proofread documents
• Excellent interpersonal skills
• Ability to be detail oriented
• Ability to multi‑task and demonstrate time‑management skills (plan, organize and follow through on tasks)
• Ability to be exposed to and manage confidential information and sensitive matters
• Willingness to work a variable schedule and accommodate the business needs
• Excellent attendance and punctuality
• High level of maturity
• Ability to prioritize work, work under deadlines and handle a high volume of work accurately
• Strong analytical and problem‑solving skills
• Ability and desire to learn and take on new tasks
• Excellent customer service skills and demonstrated ability to effectively communicate with diverse groups of people
• Ability to retain and absorb information readily
• Good human‑relation skills (ability to work well with others and be a team member)
• Show enthusiasm, initiative and pride in work
• Commitment to Publix and its mission.

• Associate’s degree or equivalent in a general office administration role
• Four years of combined experience in an administrative and analytical role
• Strong knowledge of Publix Information Technology policies and processes such as software licensing policies, security roles, segregation of duties and hardware/software request process as well as Industrial Operations IT approval processes
• Intermediate knowledge of Microsoft Office programs such as Outlook, Word, Excel, Access and Power Point
• Knowledge of Publix and Industrial Operations data sources
• Knowledge of Publix corporate culture and structure
• Knowledge of the Industrial Operations Manager’s Reference Library (MRL)
• Knowledge of Publix corporate, Industrial Operations and IOBD&IT policies
• Knowledge of Publix benefits programs
• Knowledge of Publix effective business writing
• Knowledge of the Publix Technology request system and related research tools
• Experience using the following systems: KRONOS timekeeping system, Oasis timekeeping system, TPASS, PASSport, SharePoint, Service Now Request Center and PIMS

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of Publix’s privately‑held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short‑ and long‑term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet‑style) at facilities with a cafeteria

Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus equals 15 hours of pay, and in the second year the bonus equals one week’s pay if the associate remains employed through the issue date. In subsequent years the bonus equals two weeks’ pay.