Part-Time Front Desk Coordinator

About Ag America

AgAmerica is the nation’s largest independent financial firm for Rural America and the first nationwide agricultural mortgage REIT of its kind. We bring a holistic approach to agricultural finance, providing resources and counsel that go beyond the confines of traditional financial institutions to support the long-term success of farmers, ranchers, and rural landowners nationwide. Our strength lies in our people, united in a deeper purpose and collective desire to serve the American Farmer and help Rural America thrive.

Job Summary

The Part-Time Front Desk Coordinator serves as the first point of contact for the office and plays a key role in keeping daily operations running smoothly. This role supports administrative, office operations, and cross-functional needs while ensuring a welcoming and organized workplace environment.

• Hire Date: ASAP
• Position Type:
  Part-time, Non-Exempt, On-site
• Reports to: Chief of Staff to the Co-President

• Greet visitors while following welcome procedures
• Provide premier customer service to visitors and team members
• Funnel resource requests for teams as needed
• Manage incoming and outgoing mail and packages
• Prepare office for meetings/trainings, as needed (to include set-up/clean-up, catering, etc.)
• Coordinate office supply orders (Amazon, Walmart, etc.) and keep supplies stocked

• Ensure security of building entrance and deliverables
• Vendor management and scheduling as it relates to office maintenance needs
• Monitor and maintain office common areas, including kitchen, snack stations, and refrigerator
• Maintain office readiness, including signage (e.g., office closings)
• Prepare swag bags, nameplates, and other employee materials
• Support huddle/meeting preparation and in-office setup, if required (bi-weekly)
• Help manage postage equipment

GENERAL PROJECT & TEAM SUPPORT

• Assist departments with special projects assigned: (e.g., Administrative (client file organization, document processing, company sites/document management), Credit (QA Process), Human Resources, Marketing (mailing campaigns, marketing initiatives, event prep))

• Previous administrative, front desk, or office coordination experience preferred
• Excellent verbal and written communication skills
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Positive attitude and upbeat demeanor and an ability to remain calm under pressure
• Excellent organizational skills and attention to detail and accuracy with data entry
• Excellent time management skills with a proven ability to meet deadlines and prioritize tasks
• Strong customer service skills, and ability to interact with employees at all levels
• Ability to act with integrity, professionalism, confidentiality, and handle sensitive information

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

• To know the farmer
• To counsel the farmer
• To provide a financial structure that allows the farmer to thrive in good times and to sleep well during tough times
• To celebrate the critical role of the farmer in America, and to champion all that the American farmer represents in a changing world

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