Administrative​/Clerical, Data Entry, Business Administration

Position: 82.0186
Description

Join a company where stability meets opportunity. At Publix, you'll find a supportive environment, strong benefits, and a culture that values ownership-literally.

Publix is seeking a General Liability Claims Assistant to support our Risk Management team at our corporate office in Lakeland, Florida. In this role, you will provide essential administrative and claims support to a team of adjusters handling both litigated and non-litigated claims, helping ensure efficiency, accuracy, and exceptional service.

Why Work for Publix?

At Publix, we are proud to be employee-owned-which means when the company succeeds, you benefit directly.

Here's what sets us apart:

* Employee Stock Ownership Plan (ESOP) - build long-term financial security

* Free lunch in our corporate cafeteria

* Competitive pay and strong benefits package

* Stable, growth-oriented company with a promote-from-within culture

* A collaborative, professional work environment where your contributions are valued

* Opportunities for career development across multiple departments

What You'll Do

In this role, you will play a key part in supporting daily claims operations and assisting leadership with critical business needs.

Responsibilities include:

* Provide administrative and claims support to multiple claims adjusters and leadership

* Process incoming demand packages, including scanning media and verifying files for security

* Route claim materials appropriately and upload documentation for review

* Assist with preparation of initial drafts of non-litigated settlement documents

* Support managers and supervisors with ad hoc projects, data corrections, and reporting needs

* Maintain accurate and organized documentation within internal systems

Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.

Required Qualifications

* High school diploma or equivalent

* Basic proficiency in Microsoft Word and Outlook

* Ability to build positive working relationships with internal and external partners

* High attention to detail with a focus on accuracy and completeness

* Ability to prioritize tasks, manage time effectively, and work independently

* Strong written and verbal communication skills

* At least 1 year of general office or administrative experience

Preferred Qualifications

* Additional education or trade school training

* Bilingual (Spanish/English) skills

* Familiarity with Microsoft Excel and document management systems

* Experience supporting a claims or legal office environment