Receptionist, Administrative/Clerical
Listed on 2026-07-19
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Administrative/Clerical
Office Administrator/ Coordinator, Clerical, Front Desk/Receptionist, Office Assistant
Facility: Wedgewood Healthcare and Rehabilitation
Location: Lakeland, FL
Schedule: Full-Time | 7:30 AM – 4:00 PM
Pay Rate: $16.00 per hour
Join Our Team as a Receptionist!
Wedgewood Healthcare and Rehabilitation is seeking a friendly, organized, and professional receptionist to join our team in Lakeland, Florida. As the first point of contact for residents, families, visitors, vendors, and staff, you will help create a warm, welcoming environment while providing essential administrative support to ensure the smooth operation of our facility.
If you have exceptional customer service skills, enjoy helping others, and thrive in a fast‑paced healthcare setting, we'd love to hear from you!
Key Responsibilities- Greet residents, families, visitors, vendors, and staff in a courteous and professional manner.
- Answer, screen, and direct incoming telephone calls promptly and efficiently.
- Manage visitor sign‑in/sign‑out procedures and issue visitor badges as needed.
- Provide general information and assistance to residents, guests, and staff.
- Operate a multi‑line telephone system, paging system, voicemail, and call transfers.
- Assist department managers with clerical and administrative duties.
- Perform filing, typing, scanning, copying, and data entry.
- Maintain resident directories, office records, and contact information.
- Support payroll and Business Office functions as assigned.
- Receive, sort, and distribute incoming mail and packages.
- Track administrative deadlines, renewals, and other office activities.
- Order and maintain office supplies following purchasing procedures.
- Operate standard office equipment, including copiers, printers, scanners, and fax machines.
- Maintain confidentiality of resident and facility information in accordance with HIPAA regulations.
- High school diploma or equivalent required.
- Minimum of one (1) year of receptionist, clerical, or administrative experience required.
- Previous experience in a healthcare, rehabilitation, or long‑term care setting preferred.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Excellent communication, organizational, and multitasking skills.
- Professional appearance with a positive, customer‑service‑oriented attitude.
- Ability to remain calm, organized, and effective in a fast‑paced environment.
- Ability to read, write, speak, and understand English.
- Comprehensive Medical & Dental Insurance
- Paid Time Off (PTO)
- 401(k) Retirement Plan
- Employee Recognition Program
- Company Discounts & Employee Perks
- Supportive and Collaborative Team Environment
- Opportunities for Professional Growth and Development
At Wedgewood Healthcare and Rehabilitation, we believe every interaction matters. Our Receptionist plays an essential role in creating a positive experience for residents, families, and visitors while supporting our dedicated healthcare team. We foster a welcoming workplace where teamwork, compassion, and professionalism are valued every day.
Background screening information:
Florida Clearinghouse
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