82.0186

Description

The purpose of this position is to support the benefits department by evaluating and barcoding incoming mail, determining document type priority, and processing returned mail and historical records. This involves using multiple systems to verify participant, plan, and document types. The responsibilities listed on this position analysis are not intended to be all-inclusive, and additional responsibilities may be assigned as needed.

Responsibilities include but are not limited to:

* opening, researching, barcoding and distributing all mail received into Benefits to ensure the documents will be accurately scanned for processing

* reviewing and processing beneficiary designation cards and change of address requests

* processing and verifying returned mail

* this position is responsible for various other tasks as assigned

Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.

Required Qualifications

* High school diploma or equivalent experience

* one year of office or mail room experience, office experience includes customer service or front desk experience; mail room experience includes familiarity with handling/scanning incoming correspondence

* knowledge of departmental equipment (shredder, fax machine, time stamp, copier, envelope folder)

* flexibility/adaptability

* ability to work independently

* time management skills

* detail orientation

* customer focus

* basic skill level in Microsoft word, excel, and outlook

Preferred Qualifications

* six months proficiency as a Benefits Mail Support scanner or one year of experience with the administration of group, retirement, and/or stock plans or similar experience scanning documents into an online document management system

* knowledge of Publix benefits plans, including but not limited to, understanding administrative policies, procedures and turnaround deadlines for transaction processing for the group benefits, retirement and stockholder services departments

* knowledge of barcode generator and viewstar

* basic skill level in Microsoft Access

* knowledge of SAP

* knowledge of READ and Retirement HOST systems

* knowledge of Stock management system

* knowledge of Vendor web portals (401(k) Sponsor Connect, Once Source)