Development and Marketing Coordinator

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Full-time Hourly Lakeland HQ, Lakeland, FL, US

5 days ago Requisition

DEVELOPMENT AND MARKETING COORDINATOR

Department: Development

JOB SUMMARY

The Development & Marketing Coordinator provides operational and administrative coordination that supports fundraising, donor stewardship, and Development team effectiveness. This position manages key Development processes, including gift processing, donor information and reporting, stewardship coordination, donor engagement support, and special projects. The Coordinator also provides administrative and operational support to the Marketing and Communications team, including production coordination, vendor management, budget tracking, and marketing collateral management.

This position reports directly to the Executive Director of Development and works collaboratively with Development, Marketing and Communications, and other organizational leaders to advance fundraising and communication priorities. The Coordinator may interact with donors, prospects, volunteers, Board members and their spouses, and other stakeholders, representing One More Child with professionalism, responsiveness, and a high level of service.

ESSENTIAL DUTIES AND FUNCTIONS

Development Operations and Donor Support

• Manage gift processing and related administrative functions, including processing one-time gifts, maintaining accurate donor records, responding to donor inquiries, and coordinating timely gift acknowledgements and follow-up with Development team members.
• Maintain accurate and timely donor information and records in organizational databases and CRM systems, including Salesforce and One Cause, and prepare and distribute reports that support effective Development operations and donor information management.
• Provide responsive administrative and logistical support to the Executive Director of Development and the Development team, including coordinating mailing lists, mailings, invitations, scheduling, records, supplies, and other operational needs.

Stewardship and Donor Engagement

• Coordinate and maintain the Development team’s stewardship calendar, ensuring donor communications, acknowledgements, events, and other engagement activities are planned and executed in a timely manner.
• Support the planning and execution of donor engagement activities and Development events, including preparing collateral materials, tour materials, invitations, and other resources.
• Identify opportunities to improve Development processes, donor experience, and long-term donor engagement and retention.

Marketing Support and Production

• Support the Director of Marketing with the planning, coordination, and timely production of marketing and communications materials, including managing print and production vendors, obtaining quotes, placing orders, coordinating projects, and facilitating delivery.
• Coordinate marketing-related invoicing and payment processes and monitor assigned communications and program-area budgets to ensure accurate, timely, and responsible use of resources.
• Maintain marketing collateral inventory and coordinate replenishment to ensure frequently used materials are available as needed.

Project and Administrative Coordination

• Coordinate special projects and initiatives that support Development and Marketing priorities, ensuring appropriate scheduling, communication, documentation, and follow-through.
• Maintain organized inventories, records, calendars, and other administrative systems necessary to support efficient team operations.
• Provide additional administrative and project support as needed to advance Development and Marketing objectives.

Team Contribution and Continuous Improvement

• Demonstrate creativity, initiative, sound judgment, and a commitment to continuous improvement in support of organizational fundraising, donor engagement, and communications goals.
• Collaborate effectively across Development, Marketing, and other organizational teams to support shared priorities and ensure a high-quality experience for donors and stakeholders.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• N/A

REQUIRED EXPERIENCE AND QUALIFICATIONS

• Two years of college or university education and/or equivalent professional work experience.
• At least two years of experience in an administrative, operations, customer service, development, marketing, or…