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Customer Care Specialist - Hybrid; Workers' Comp Focus

Job in Lakeland, Polk County, Florida, 33809, USA
Listing for: Summit
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 34000 - 52000 USD Yearly USD 34000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Specialist - Hybrid (Workers' Comp Focus)

SCI Summit Consulting, LLC. Summit is seeking a skilled customer service professional to support our insured clients and independent agents from the Lakeland, FL area. The role emphasizes accurate information delivery, issue resolution, and maintaining customer trust.

You will handle inquiries across phone, email, and chat, while developing product knowledge and recording interactions in our systems. A hybrid work arrangement is available, with 4 days in-office and 1 day remote.

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