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Hybrid Insurance Customer Service Specialist

Job in Lakeland, Polk County, Florida, 33809, USA
Listing for: Summit Consulting
Full Time position
Listed on 2026-07-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 36000 - 52000 USD Yearly USD 36000.00 52000.00 YEAR
Job Description & How to Apply Below

SCI Summit Consulting, LLC is seeking a Customer Service Representative in Lakeland, FL with a hybrid schedule (4 days in office, 1 day remote). You will be the first point of contact, delivering professional, accurate service to agents and policyholders.

The role requires 2–4 years of customer service experience, strong communication skills, and the ability to learn multiple systems. You’ll handle inquiries via phone, email, chat, and must stay organized under established guidelines.

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