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Subaru Service Writer
Job in
Lakeland, Polk County, Florida, 33809, USA
Listed on 2026-09-12
Listing for:
Myers Auto Group
Full Time
position Listed on 2026-09-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Job Location:
SBC Lakeland - Lakeland, FL 33813
Job Category:
Automotive
Subaru Buick Cadillac Lakeland is looking for a customer-focused, experienced Service Advisor to join our team!
Qualifications and Responsibilities- Greet customers in a timely, friendly manner and obtain pertinent vehicle information
- Actively promote and build rapport with the customer
- Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
- Generate and provide customer with a complete and accurate estimate of repair
- Establish and communicate completion time of repair with customer and technician
- Answer incoming service calls
- Maintain service appointments
- Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable OLP
- Strictly follow Subaru’s warranty guidelines and procedures
- Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction at or above specified goal(s) in service for district, regional and national scores
- Comply with all federal, state, and local laws, and company policy, regarding the safeguarding all customer, company, and manufacturer information, as well as customers vehicle and property
- Must be able to manage in a fast-paced work environment with limited supervision
- Must have great customer service, phone, and computer skills
- Previous automotive Service Advisor experience heavily preferred (CDK)
- Must have a valid driver's license and clean driving record
- Must be able to pass pre-employment screening (background & drug test)
- Paid training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
- Comprehensive benefits program, including health care options (medical, dental and vision) and 401(k) retirement plan with an up to 4% company match.
- Company provided basic life insurance to all full-time eligible employees up to 1x salary at no cost to you.
- Up to 4 weeks of paid vacation.
- Family owned, values-driven culture built on integrity, professionalism, excellence, and teamwork.
EOE/DFWP
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