Graduate Student Support Specialist

Job Description

Make a difference at one of Florida’s premier institutions for education in science, technology, engineering, and math (STEM). Florida Polytechnic University, ranked the No. 1 public college inthe region by U.S. News and World Report, offers a unique working environment that encourages faculty and staff to be part of aculture that prizes collaboration, innovation, and the willingness to go above and beyond to ensure our students and University succeed.

Florida Poly offers a small campus academic environment where students form connections with their faculty and peers asthey pursue high-value degrees in engineering and applied sciences. The University is equipped with cutting-edge facilities and equipment and two award-winning, architecturally distinct academic buildings. Its evolving curriculum, designed to meet the needs of industry and provide a life-long educational foundation for students, has helped the institution grow in prominence since its opening in 2014.

Florida Poly’s deliberately small classes,affordability, and outstanding graduate outcomes have helped itearn recognitions suchas being named a top value school, in the top 25 nationally for affordability, and in the top five best universities in the Southfor tech students. Accredited by ABET and SACSCOC, Florida Poly is educating some of the brightest minds in Florida and attracting standout talent from across the nation.

JOB TITLE

Graduate Student Support Specialist

JOB DESCRIPTION SUMMARY

The Graduate Student Support Specialist promotes graduate student success by providing personalized guidance, coordinating student services, and creating opportunities for engagement and professional development. This position serves as a key resource for graduate students, helping them navigate university processes,access campus resources, and make progress toward degree completion. The Specialist collaborates with faculty, academic departments, and offices across the university to enhance the graduate student experience, support retention, and improve post-graduate career outcomes, with particular attention to theneeds of online learners.

JOB DESCRIPTION

Responsibilities:

• Graduate Student Engagement and Professional Development- Develop, coordinate, and assess engagement opportunities and professional development initiatives for graduate students. Thismay include workshops, events, networking opportunities, industry partnerships, or graduate seminars designed to foster student success, community, and career readiness. 20%
• Online Graduate Student Support - Serve as the primary point of contact for online graduate students. Partner with campus offices to ensure online learners have access to resources,services, and support equivalent to those available to on-campus students. 20%
• Graduate Student Onboarding and Transition Services -Coordinate onboarding and transition initiatives for newly enrolled graduate students to support successful matriculation. Facilitate welcome events, connect students with university resources, and collaborate with campus partners to ensure a smooth transition into graduate study. 20%
• Office of Graduate Studies Operations - Respond to inquiries from students, faculty, and academic departments andassist with day-to-day office operations. Support key Office of Graduate Studies functions and provide backup coverage as needed.
  20%
• Graduate Academic Progress and Degree Completion-Collaborate with the Registrar's Office and academic advisors tomonitor degree requirements and student progress. Assist students with course sequencing, registration, holds, university forms,early alerts, and related processes to support timely graduation.
  15%
• Perform other duties and responsibilities as assigned.
  5%

Minimum Qualifications:

• Bachelor's degree from an accredited institution of higher education.
• Three (3) years of professional experience.
• In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered.

Preferred Qualifications:

• Master's degree in Higher Education or a related field.
• Experience supporting graduate, adult, online, ornon-traditional learners.
• Experience coordinating, developing, and facilitating…