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Student Success Program Director

Job in Lakeland, Polk County, Florida, 33809, USA
Listing for: Florida Polytechnic University
Full Time position
Listed on 2026-09-14
Job specializations:
  • Education / Teaching
    Education Administration, University Professor, Academic
  • Management
    Education Administration
Salary/Wage Range or Industry Benchmark: 72000 - 75000 USD Yearly USD 72000.00 75000.00 YEAR
Job Description & How to Apply Below

Make a difference at one of Florida’s premier institutions for education in science, technology, engineering, and math (STEM).Florida Polytechnic University, ranked the No. 1 public college inthe region by U.S. News and World Report, offers a unique working environment that encourages faculty and staff to be part of aculture that prizes collaboration, innovation, and the willingness to go above and beyond to ensure our students and Universitysucceed.

Florida Poly offers a small campus academic environment where students form connections with their faculty and peers asthey pursue high-value degrees in engineering and applied sciences.

The University is equipped with cutting-edge facilities and equipment and two award-winning, architecturally distinct academic buildings. Its evolving curriculum, designed to meet the needs of industry and provide a life-long educational foundation for students, has helped the institution grow in prominence since itsopening in 2014. Florida Poly’s deliberately small classes,affordability, and outstanding graduate outcomes have helped itearn recognitions suchas being named a top value school, in the top 25 nationally foraffordability, and in the top five best universities in the Southfor tech students.

Accredited by ABET and SACSCOC, Florida Poly iseducating some of the brightest minds in Florida and attractingstandout talent from across the nation.

JOB TITLE

Student Success Program Director

JOB DESCRIPTION SUMMARY

The Student Success Program Director provides day-to-day administration, operational leadership, and supervision of the Student Success Center. Provides strategic planning,implementation, and assessment of student success, retention, anddegree competition initiatives. Collaborates with campus departments/divisions and community partners.

JOB DESCRIPTION Responsibilities:
  • Provide leadership and operational oversight for the Student Success Center.
  • Lead the ongoing analysis and evaluation of campus-wide student success needs.
  • Oversee the development and delivery of student successtraining, materials, workshops, seminars, programs, and professional development initiatives.
  • Support student retention through data-informed interventions.
  • Serve on university committees.
  • Develop, implement, evaluate, and assess programs and services that support student success and retention.
  • Utilize data, predictive analytics, and assessment methods to identify trends and inform interventions.
  • Collaborate with campus and community partners.
  • Represent the Student Success Center at campus-wide events(i.e., Admission events, University Commencement).
  • Other duties as assigned.
Minimum Qualifications:
  • Master’s degree from an accredited college/university,preferably in Higher Education, Educational Management, Educational Leadership, Public Administration, Disability Studies, Special Education, Communication, Counseling, or related field.
  • Three years of relevant experience in a role that directly supports students and student success initiatives.
  • One year of supervisory experience.
  • In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered.
Preferred Qualifications
  • Five years of relevant experience in a role that directly supports students and student success initiatives.
  • Experience with Banner (Student Information System).
  • Experience with assessment, strategic planning, and retentioninitiatives.
Knowledge, Skills, and Abilities (KSAs):
  • Knowledge of student success strategies
  • Understanding of student development theory
  • Budget forecasting and management
  • Database management techniques
  • Work as part of a management team dedicated to student success
  • Possess strong written and verbal communication skills
  • Ability to present in front of large audiences
  • Plan, manage,…
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