Disability Services Program Manager

Make a difference at one of Florida's premier institutions for education in science, technology, engineering, and math (STEM). Florida Polytechnic University, ranked the No. 1 public college in the region by U.S. News and World Report, offers a unique working environment that encourages faculty and staff to be part of a culture that prizes collaboration, innovation, and the willingness to go above and beyond to ensure our students and University succeed.

Florida Poly offers a small campus academic environment where students form connections with their faculty and peers as they pursue high-value degrees in engineering and applied sciences.

The University is equipped with cutting-edge facilities and equipment and two award-winning, architecturally distinct academic buildings. Its evolving curriculum, designed to meet the needs of industry and provide a life-long educational foundation for students, has helped the institution grow in prominence since its opening in 2014. Florida Poly's deliberately small classes, affordability, and outstanding graduate outcomes have helped it earn recognitions such as being named a top value school, in the top 25 nationally for affordability, and in the top five best universities in the South for tech students.

Accredited by ABET and SACSCOC, Florida Poly is educating some of the brightest minds in Florida and attracting standout talent from across the nation.

Disability Services Program Manager

This position leads day-to-day operations of Disability Services for students throughout their university experience, from initial enrollment through graduation from Florida Polytechnic University. The Program Manager is responsible for the life cycle of a student accommodation process from intake to implementation of approved accommodations. The Program Manager provides University leadership for disability services, with a focus on assessment measures that are naturally embedded within the curriculum.

The role determines, provides, and arranges for the provision of appropriate academic or other university accommodations through their living, learning and any services or programs provided, in addition adaptive and assistive technology supports as determined in the disability services eligibility process. This position plans and executes programming and educational opportunities for the University community throughout the academic year. This role also functions as a liaison and resource to faculty, staff, and housing & residential life personnel on disability services.

• Reviews and interprets relevant documentation and student accommodation requests for students with disabilities. Participates in an interactive process with students to review accommodation requests; determines and grants reasonable accommodations; monitors, adjusts, and evaluates individual accommodation plans; and informs students about the accommodation process.
• Responsible for housing accommodation requests.
• Manages and executes testing services.
• Contacts and responds to faculty, staff, and campus constituents inside and outside of the university using judgment and discretion.
• Supports the office's daily activities, including but not limited to triaging calls and walk-ins, responding to email inquiries, and referring student concerns to the appropriate resources.
• Develops campus-wide awareness of disability, accommodations, and accessibility-related topics.
• Represents the office and shares pertinent information with internal and external contacts through training sessions, presentations, and university events.
• Other duties as assigned.

• Master's Degree in Education, Psychology, or related field.
• 3 Years' experience in higher education
• In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered.

• 5 years' experience in higher education
• Demonstrated case management experience.
• Demonstrated experience determining reasonable accommodations and services for post-secondary students
• AIM Software experience

• Proficient in federal, state, and local laws, rules, regulations, and college and university policies related to disabilities.
• Customer and Personal Service
  - Proficient in in-depth knowledge of principles and processes for providing customer and personal services.
• Advanced knowledge of MS Office and demonstrated ability to learn other computer…