Senior Biomedical Technical Services Engineer

At Resonant Clinical Solutions
, we power clinical trials from discovery to delivery—supporting groundbreaking therapies that change lives. From custom kitting to global storage and cold-chain logistics, we solve complex challenges so our customers can focus on advancing science.

We’re looking for a Senior Biomedical Technical Service Engineer (BMET) to join our In‑House Engineering (IHE) team in Lakeland, FL. In this hands‑on role, you’ll ensure the safety, precision, and reliability of critical clinical and laboratory equipment used in global trials—directly contributing to patient safety and data integrity worldwide
.

You’ll be a key technical expert responsible for maintaining and optimizing a wide range of clinical, laboratory, and cold‑chain equipment.

• Troubleshoot and resolve complex issues across medical, laboratory, and refrigeration equipment
• Interpret technical documentation and provide guidance to internal and external stakeholders
• Support customer inquiries via email, phone, and digital platforms
• Perform preventive, corrective, and emergency maintenance
• Diagnose faults and execute timely repairs to minimize downtime
• Collaborate with manufacturers on advanced troubleshooting

• Conduct precise calibrations following GxP, ISO 17025, and SOP standards
• Maintain accurate, audit‑ready records and certification documentation
• Support regulatory audits and ensure compliance across all activities

• Manage tools, parts, and calibration standards
• Support scheduling and prioritization of engineering work
• Contribute to operational excellence and OTIF performance goals
• Work cross‑functionally with QA, Operations, Logistics, and Customer Service
• Lead team huddles and mentor junior engineers
• Provide input into equipment upgrades and purchasing decisions

• Hands‑on experience with medical devices (e.g., infusion pumps), lab equipment, and refrigeration systems
• Strong understanding of low‑temperature and cascade (-80°C) refrigeration systems
• Experience with calibration, diagnostics, and technical repair
• Knowledge of GCP, GMP, ISO standards, and regulated environments
• Strong documentation and problem‑solving skills

• Calibration/validation experience (IQ/OQ/PQ)
• HVAC or refrigeration certification
• Experience in clinical research or GxP environments
• Familiarity with digital calibration systems or ERP tools

• Analytical problem‑solver with strong troubleshooting skills
• Effective communicator who builds trusted relationships
• Self‑starter who can work independently across varying risk levels
• Detail‑oriented with a commitment to quality and compliance
• Physically capable of working in a hands‑on workshop environment

• Be part of a global team of 850+ professionals driving life sciences forward
• Work on meaningful projects that support life‑saving clinical trials
• Grow your career with ongoing training and development opportunities
• Collaborative, mission‑driven culture focused on innovation and quality
• Competitive benefits including generous PTO and Holiday pay; 401K with Company match; medical, dental, hospitalization, vision coverage