Senior Infrastructure Engineer - IS Network Engineering

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 80.00

Shift: M-F with Call Rotation

Pay Rate:
Min $ Mid $

The IS Senior Infrastructure Engineer will be responsible for designing and overseeing the implementation and supporting data center solutions that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Health’s IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of the LRH technical infrastructure and associated technologies.

This role will be responsible for the architecture and implementation of server, virtualization and storage platforms required to support Lakeland Regional’s patient, guest and employee population. He/she must have the experience and technical competence to design data center infrastructure and standards and follow through with their implementations and operational hand over. This individual will work collaboratively with other groups to lead sustaining engineering activities such as design, upgrades, maintenance, enhancements, and expansions as well as provide last-level support of escalated technical issues and mentorship to junior IS associates.

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.
• Designs, installs, tests, troubleshoots, maintains and serves as a subject matter expert as well as develops standards for LRH’s server hardware, storage (SAN) and virtual infrastructure including virtual desktop (VDI) infrastructure
• Serves as a single point owner to evaluate evolving Servers, DFS, Active Directory, Storage, DHCP and DNS infrastructure and perform as a consultant interface to the Business Units for new company initiatives
• Designs and implements solutions based on business requirements and IT strategies, as well as rectify gaps and pain points within the current state. With a focus on the following areas:
  Virtualization, Server/OS, Desktop/OS, Purpose-Built Appliances/Applications, and End-User Computing design administration
• Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers and third party vendors to apply those fixes as a single point owner for problem resolution
• Leads the development of technical road-maps, designs, and testing plans for the introduction of new end-user computing and infrastructure systems/technology and changes to existing end-user computing and infrastructure systems/technology going into production
• Designs and supports third party software implementation as a technical resource and Maintains in house and cloud infrastructure
• Identify, repair, and resolve any hardware or software failures within the enterprise, in a timely manner and following company procedures and standards
• Evaluate applicable requirements to provide appropriate technical specifications and solutions
• Work closely with other departments, teams and engineers to gather specification, design, build and troubleshoot virtual and physical systems
• Develops and maintains standards, systems documentation and technical procedures, user guides and run-books
• Subject matter expert in one of with working knowledge of others: VMWare vSphere, ESXi, Horizon View and NSX, Citrix Xen App / Workspace with working knowledge of others
• Expert Knowledge of Power Shell, PowerCLi, Power Shell DSC
• Subject matter expert in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. MS Active Directory, Group Policy, DNS, DHCP, Microsoft SQL server administration to include high availability clustering
• HP-SIM, SCOM, SCCM, packaging methodology, and WMI

• Capacity Planning, Strategic Planning, Business Continuity and Disaster Recovery solutions
• Vulnerability Management and server / system OS hardening
• Experience in a larger, highly available environment (500+ servers and multiple sites), ideally a healthcare environment.
• VMWare Site Recovery Manager, PowerCLI/Scripting, vRealize/vCloud Operations Manager, vRealize/vCloud Automation.
• ITIL /ITSM process and procedure. Strong troubleshooting and critical thinking skills