Lead, Learning & Development

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Key Responsibilities

Learning Strategy & Leadership

* Develop and execute a learning and development strategy aligned with organizational goals

* Partner with senior leaders to identify capability gaps and prioritize learning initiatives

* Serve as the internal expert on adult learning, performance improvement, and talent development

* Influence stakeholders and guide learning decisions across the organization

Program Design & Content Development

* Design scalable learning solutions, including leadership programs, sales training, onboarding, and functional skill development

* Create and oversee blended learning experiences (in-person, virtual, e-learning, job aids, and reinforcement tools)

* Ensure learning content is practical, relevant, and aligned to real-world application

Facilitation & Delivery

* Facilitate high-impact learning experiences both virtually and in person

* Model strong facilitation practices and learner engagement techniques

* Coach leaders and facilitators to deliver learning effectively

Measurement & Continuous Improvement

* Define success metrics and evaluate learning effectiveness using data and feedback

* Continuously refine programs based on business outcomes and learner insights

* Support post-training reinforcement and behavior change

Collaboration & Culture

* Work cross-functionally with HR, Sales, Operations, and Leadership teams

* Champion a culture of continuous learning, growth, and accountability

* Support change initiatives through targeted learning and capability building

Corporate Engagement & Communication

* Design and implement employee engagement initiatives aligned to company values and business goals.

* Develop and manage internal communication plans for key initiatives, changes, and company updates
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- Qualifications

* Bachelor's degree in Education, Human Resources, Organizational Development, or related field (or equivalent experience)

* Proven experience leading learning and development initiatives

* Strong facilitation skills with executive, manager, and frontline audiences

* Experience designing adult learning programs tied to business outcomes

* Excellent communication, stakeholder management, and influence skills
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- Preferred Qualifications

* Experience in sales, operations, or leadership development

* Certification in learning, facilitation, or talent development (e.g., ATD, CPTD)

* Experience leading learning through organizational change
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- Core Competencies

* Strategic thinking with a hands-on mindset

* Strong facilitation and communication skills

* Learner-centric and business-driven approach

* High adaptability and emotional intelligence

* Ability to translate strategy into action

* Travel up to 25%