Lead Business Systems Analyst - Accounting Automation & AI

Company Overview

Publix Super Markets, Inc., the largest employee‑owned company in the U.S., delivers innovative technology solutions to 1,400+ stores and 200,000+ associates across eight states. Our dynamic technology team of over 2,300 professionals works across IT security, platform engineering, architecture, software development, and infrastructure, offering career opportunities from internships to technical leadership.

The Accounting Automation & AI Team is a newly formed group focused on automating complex business processes and applying AI to reduce repetitive, cognitively demanding tasks. In this role you will serve as a technical and analytical leader, collaborating with business and technology teams to evaluate processes, define system and automation requirements, and design innovative AI‑enabled solutions.

Hybrid (Lakeland, FL) – you will work remotely for focus time and on‑site for high‑impact collaboration and brainstorming sessions.

• Hybrid flexibility with remote focus time and on‑site collaboration.
• Operational efficiency through technology solutions that support automated workflows.
• Cutting‑edge AI projects driving innovation with advanced tools and frameworks.
• Empowered culture valuing autonomy, creativity, and continuous learning.

• Analyze complex business processes and gather requirements for automation‑focused solutions.
• Lead and facilitate application requirements and solution design meetings using Agile and traditional methodologies.
• Translate business needs into comprehensive functional, technical, and system requirements documentation.
• Partner with architects, developers, and vendors to design, validate, and deliver automation and AI‑enabled solutions.
• Serve as a subject‑matter expert and primary escalation point for assigned applications and solutions.
• Mentor business systems analysts on best practices for requirements analysis and documentation standards.
• Proactively identify opportunities for automation and process improvement using emerging technologies.
• Participate in on‑call rotation and lead system validation, release, and production support activities.

• Bachelor’s degree in Computer Science or related analytical field, or equivalent experience.
• 7+ years of business systems analysis experience.
• 5+ years of experience planning, organizing, and leading solution delivery in a large‑scale distributed environment.
• 5+ years of experience analyzing complex problems and translating them into scalable technology solutions.
• 5+ years working with enterprise database management systems (e.g., SQL Server, Oracle).
• Strong knowledge of the Software Development Lifecycle (SDLC) and leadership in defined roles.
• Experience designing and supporting business process improvements.
• Experience in an Agile environment using Azure Dev Ops or similar tools.
• Demonstrated collaboration, teamwork, and contributions to team productivity and morale.

• 9+ years of business systems analysis experience.
• 9+ years of experience planning, organizing, and managing enterprise solution delivery.
• 9+ years of experience leading implementation solutions, resolving delivery bottlenecks, and managing timelines.
• Working knowledge of Automation and AI technologies (RPA, Agentic AI, ML, DL, LLMs).
• Knowledge of modern cloud‑based architectures (Azure, Google Cloud).
• Advanced data analysis experience with queries, result interpretation, and insight communication.
• Project, change, and enterprise systems development methodology experience.
• Ability to manage multiple initiatives while maintaining high quality and delivery standards.
• Experience supporting data and process governance for accounting systems in compliance with policies and SOX.

• Employee stock ownership plan with annual Publix stock contributions.
• Opportunity to purchase additional shares of our privately‑held stock.
• 401(k) retirement savings plan.
• Group health, dental, and vision plans.
• Paid Time Off and Paid Parental Leave.
• Short‑ and long‑term disability insurance.
• Tuition reimbursement.
• Free hot lunches (buffet‑style) at facilities with cafeterias.

Publix offers a one‑month extra pay bonus, pro‑rated in the first year, to associates who remain employed through the issue date of the bonus check. This is calculated as a 13th month of pay in the potential annual pay with bonus line.