IT​/Tech, IT Business Analyst, Systems Analyst

Position: 81.9498
Description

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8 states.

From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level-internships through technical leadership.

Join a company consistently ranked among Fortune's "100 Best Companies to Work For" and help us build more than great subs-build the future of technology at Publix.

The Facilities and Real Estate team (Site Development and Acquisitions) is seeking a highly analytical Senior Business Systems Analyst to join a collaborative team focused on modernization of complex real estate systems utilizing a modern tech stack. The ideal candidate will have strong analytical, planning, problem‑solving, and communication skills, with the ability to effectively engage and drive results with project stakeholders.

Demonstrate servant leadership qualities and possess a desire to continuously learn.

In this role, you will lead project planning and estimation, manage project delivery execution, and support the design and development of integrations for modern and legacy systems. You will develop detailed technical requirements, create user stories, manage and prioritize the product backlog, and collaborate with cross‑functional teams to translate business needs into scalable technical solutions. By working closely with product owners, QA, architecture, and engineering teams, you will help deliver secure, compliant solutions that align with business objectives.

Location:

Hybrid (Lakeland, FL)

Work Model:
Enjoy the best of both worlds-collaborate in person and innovate remotely.

Why Join Us?

* Hybrid Flexibility:
Work remotely when you need focus time and join us onsite for high-impact collaboration and brainstorming sessions.

* Operational Efficiency:
Ensure technology solutions support efficient workflows and enable automation to improve operational effectiveness.

* Empowered Culture:
We value autonomy, creativity, and continuous learning-your ideas shape the future of technology in our organization.

Your Impact

* Facilitate requirements gathering sessions to document business and system requirements with business units, project sponsors, and technology teams

* Serve as a product champion by articulating product vision, prioritizing work, maintaining the product backlog, and monitoring deliverables to ensure timely completion

* Communicate product and project status to leadership, sponsors, stakeholders, and executive management

* Manage relationships with software vendors as needed

* Collaborate with other Business Systems Analysts to document business processes, gather requirements, and identify opportunities for improvement

* Partner with Architecture, Security, Compliance, and Internal Audit to design secure, compliant, stable, and reliable solutions

* Develop detailed implementation plans for complex technology solutions

* Perform problem determination and define escalation paths for complex issues

* Adhere to product delivery processes, including overseeing system access, protecting data, procuring hardware/software, and engaging vendors

* Obtain agreement on purpose, scope, and limitations of proposed technology solutions with vendors, business areas, and other technology teams under minimal guidance

* Develop and document business acceptance criteria, perform UAT as required, and validate that acceptance criteria have been met

* Serve as a subject matter expert on assigned systems, act as a primary contact for system issues, and resolve highly complex problems under general guidance

* Advocate on behalf of business units to ensure solution designs meet user requirements and effectively address business process needs

* Lead cross-functional workshops and discovery sessions to align stakeholders on business goals and technical feasibility

* Monitor industry trends and emerging technologies to recommend innovative solutions that align with business strategy

* Mentor junior analysts and contribute to team knowledge…