Senior Business Systems Analyst - Warehousing

Overview

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8 states. From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level—internships through technical leadership. Join a company consistently ranked among Fortune’s “100 Best Companies to Work For” and help us build more than great subs—build the future of technology n Publix Technology as a Senior Business Systems Analyst and become part of the Warehousing Systems team, designing, building, and implementing applications that support Publix growing distribution network of 10 Distribution Centers and 33 warehouses.

High level WMS functions include receiving and putting away product, managing inventory, processing and selecting store orders, shipping and loading product, and integrating product movement with host systems.

Location: Hybrid (Lakeland, FL)

Work Model: Enjoy the best of both worlds—collaborate in person and innovate remotely.

• Hybrid Flexibility:
  Work remotely when you need focus time and join us onsite for high-impact collaboration and brainstorming sessions.
• Operational Efficiency:
  Ensure technology solutions support efficient workflows and enable automation to improve operational effectiveness.
• Empowered Culture:
  We value autonomy, creativity, and continuous learning—your ideas shape the future of technology in our organization.

• Facilitate requirements sessions and document business/system needs with stakeholders
• Champion product vision, prioritize backlog, and track deliverables for timely completion
• Communicate project and product status to leadership and stakeholders
• Collaborate with analysts to document processes, gather requirements, and identify improvements
• Partner with Architecture, Security, Compliance, and Audit to design secure, reliable solutions
• Develop detailed implementation plans for complex technology solutions
• Diagnose issues and define escalation paths for complex problems
• Oversee delivery processes: system access, data protection, and vendor engagement
• Align proposed solutions with agreed scope and limitations across teams
• Define acceptance criteria, conduct UAT, and validate deliverables
• Advocate for business needs to ensure solutions meet user and process requirements
• Monitor industry trends and recommend innovative solutions aligned with strategy
• Provide after-hours deployment support, troubleshoot issues, and coordinate vendor resolutions
• Leverage AI tools to drive productivity improvements across the systems development lifecycle

• Bachelor’s degree in computer science, Business, or a related analytical field or equivalent experience
• 5+ years’ business experience planning, organizing, and managing all activities associated with delivering solutions in a large-scale distributed environment
• 5+ years of experience analyzing problems and translating into solutions
• 3+ years’ experience translating complex business needs into clear technical requirements and user stories
• 3+ years’ experience utilizing Agile project management and code management tools (e.g., Azure Dev Ops or Jira)
• Working knowledge of the Software Development Lifecycle (SDLC) with the ability to work within the defined roles and responsibilities
• Provide after-hours support during and after the deployment of the application as needed, including researching complex issues, determining root cause, workaround development, and coordination with vendors for resolution

• Experience with commercial Warehouse Management Systems integration and implementation support, e.g., Blue Yonder, Infor, Körber, Manhattan Associates, SAP, etc.
• Experience with data lakes, databricks, or PowerBI
• Knowledge of infrastructure and systems concepts
• Experience translating complex business needs into clear technical requirements and user stories
• Experience performing data analysis through creating and executing queries, interpreting results, and communicating findings to…